Loan Transaction Maintenance Specialist

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Position is hybrid following training. Rotating weeks in-office and remote. In office weeks are located at our Administrative Service Center in East Petersburg, Pa. (near Lancaster)

Hours are 8:00-4:30 Monday - Friday. Occasional need to work until 5:00.

Addresses the maintenance and posting needs of all open loans including but not limited to: system coding updates; general ledger entries; posting credits and debits to loan accounts that could not be processed through automation; resolving Aperio tasks; researching, analyzing, and monitoring reports to determine and complete required maintenance; and assisting in quality control for Fulton Financial Corporation.

Post credits and debits to loan accounts. Post loan related transactions to customer accounts including principal reductions, extensions, backdated transactions, reversal of return items, suspended item corrections and participation payments' when applicable. Manually calculate and post interest adjustments when back dating is not possible due to system limitations. Communicate with lender and collections to obtain guidance or authorization on transactions when needed.
• Complete customer workflows in a timely manner. Complete various lender requests including billing and payment inquiries and corrections, coupon book and LOC check reorders, fee waivers, line of credit freezes and other various loan maintenance requests. Perform various loan coding updates including automatic payment setup, change, deletion, credit reporting delinquency updates and due date changes as appropriate within respective departments. Communicate resolution to requester in a timely manner as required.
• Monitor and analyze reports to ensure accurate and compliant servicing of accounts for credit and debit transactions, automatic payments, matured loans, credit lines and outstanding billings.
• Fraud Risk Review Perform review of transactions to identify high risk or unusual transactions.

High School Diploma or equivalent. (Required)

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $17.25 - $22.40.

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.