Business Intelligence Analyst

About this role:

The BI Analyst plays a crucial role in supporting teams to measure and enhance operational quality and efficiency as part of our continuous improvement initiatives. This position involves collaborating with internal stakeholders to identify business requirements and define key performance indicators (KPIs) for developing robust BI and data structures. The BI Analyst leverages data analysis and visualization tools to monitor, refine, and optimize processes and systems in partnership with internal Subject Matter Experts.

What You'll Do:

• Solve complex problems and effectively manage ambiguity and unexpected changes
• Analyze large volumes of data and develop insightful dashboards to provide C-Suite and senior leadership with critical insights for informed decision-making
• Gain a deep understanding of various business units and company initiatives to conduct fact-based analyses that address and resolve identified issues
• Utilize emerging technologies to devise strategies and solutions that enhance business productivity
• Develop, perform, and provide reporting and detailed analyses with the objective of improving processes and systems across functions, ensuring sustainable scalability of data

What you'll need:

Experience

• 1-3 years business/analysis experience preferred

Technical Skills

• Advanced Microsoft Excel skills, i.e., pivot tables, power query, automation/macros
• Hands-on experience with designing and developing reports and dashboards using Power BI
• Proficiency in SQL for data extraction, transformation, and validation
• Ability to understand the data, its underlying source and processes, and draw meaningful conclusions from the results
• Strong ability to work with large quantities of detailed data from multiple sources
• Experience with AI tools and techniques to enhance data analysis and reporting
• PowerPoint and think-cell charting

Analytic Skills

• Strong critical thinking or "creative problem solving" skills
• Exceptional analytic skills and attention to detail
• Excellent ability to understand business processes
• Strong ability to manage constantly shifting priorities and requirements. Able to solve complex problems and successfully manage ambiguity and unexpected change
• Ability to research and implement new processes and programs to work towards automation and efficiency improvements

Operational Skills

• Strong initiative and willingness to take on projects in proactive manner
• Motivated, high-potential performer, with demonstrated ability to influence and lead
• Teachable and embracing of best practices and feedback as a means of continuous improvement
• Strong communicator with excellent interpersonal skills. Excellent verbal and written communication skills & effective listening skills
• Excellent organization & time management skills

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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