Case Specialist SUD

Job Duties & Responsibilities:

Provide addiction services care to assigned patients.

• Interact with patients, offer one-on-one sessions, facilitate individual goals to address psychosocial, spiritual, intellectual, and physical need.
• Follow the interdisciplinary treatment plan. Report and record patient's behaviors, interactions, response, and progress toward treatment goals.
• Monitor behavior and intervene to ensure dignity, learning and well-being of all patients, and reinforce behavior through interactions based on program philosophy.
• Understand and implement daily patient activities specific to the assigned program to assist in overcoming addiction, adjusting to life, and making changes.
• Provide a group treatment setting in which to address the issues relating to drug and alcohol problems.
• Perform case management response to assigned patients.
• Use knowledge and skills to collect and review information regarding the patient's status.
• Complete addiction assessments as required.
• Identify age-specific and culturally specific needs.
• Provide interventions that are appropriate to the age of the patient population served.
• Modify treatment activities and approaches as needed to comply with changes in patient's status.
• Facilitate individual, group and family sessions regarding addiction issues, as needed.
• Serve as a case manager for addiction patients as assigned.
• Initiate and maintain collateral contracts.
• Coordinate therapy planning and discharge staffing.
• Coordinate aftercare plans.
• Advocate for patient rights.

Complete assignment and documentation within required time.

• Collect and record data for use in developing treatment plans.
• Document patient's treatment status and progress (medical record progress notes) using approved method under the supervision of assigned staff. Report and record patient behaviors, interactions, responses, and progress toward care goals.
• Document patient's participation progress in medical record.
• Report and document suspected cases of physical, sexual abuse and/or neglect per Wisconsin law and according to hospital policies and procedures.
• Provide clinical reviews to patient care specialist as requested, to assist in the utilization review process.
• Maintain confidentiality of all health records, adhering to all state and federal regulations.
  

Interact and communicate professionally with the addiction treatment team.

• Communicate, verbally and in writing, with other team members regarding patient schedule, programs, progress, behavior, and specific incidents.
• Attend staffing and related meetings as directed.
• Participate in team meetings and staffings, providing consultation.
• Attend all mandatory in-services.
• Contribute in a positive, solution-focused manner.
• Demonstrate effective communication skills and good organizational skills that promote timely response to all inquiries and task completion.
  

Participate in Rogers Behavioral Health's performance improvement monitoring and evaluation activities, as requested.

Maintain environment in a safe and orderly manner. Take all necessary precautions and observe all safety rules to prevent injury to patients an assure hospital resources are secure.

Promote department goals as well as the mission of Rogers Behavioral Health.

• Communicate goals to fellow staff members.
• Demonstrate measurable goal achievement.
• Maintain department policies and procedures.

Participate in in-services, seminars, and other meetings as assigned to increase involvement and awareness of Joint Commission and other regulatory agency compliance regulations as they relate to clinical nursing education operations.

Participate in committees, Rogers Operating System (ROS) team meetings, and team projects, as directed.

• Demonstrate punctuality and preparedness.
• Demonstrate effective communication skills.
• Demonstrate good organizational skills.
• Contribute in a positive, solution-focused manner.
• Attend department meetings as needed, actively participate in discussions, recognize and contribute to activities leading to improvement.
  

Participate in ROS program.

• Gain understanding of the ROS process.
• Apply the ROS model to your department's activities.
• Participate and/or create ROS projects that lead to improvement of clinical nurse education.

Conduct self in a professional manner.

• Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
• Communicate with all individuals in a positive and professional manner.
• Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
• Communicate concerns and provide solutions for same.
• Attend outside seminars and/or educational classes to promote professional growth and meet continuing education requirements.
• Demonstrate a positive and professional attitude toward parties outside Rogers Behavioral Health ((i.e. academic partners, professional guest speakers etc.).
• Comply with the Hospital policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs.
• Project a professional image by wearing appropriate, professional attire.

Perform other duties as assigned.

Additional Job Description:

Education/Training Requirements:

• Valid Wisconsin Certified Substance Abuse Counselor, Substance Abuse Counselor, or Substance Abuse Counselor in Training (CSAC, SAC, SAC-IT) required.
• Current American Heart Association CPR certification or American Red Cross Professional Rescue is required upon hire. Bi-annual re-certification is required.
• Annual aggression control training is required.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

• Health, dental, and vision insurance coverage for you and your family
• 401(k) retirement plan
• Employee share program
• Life/disability insurance
• Flex spending accounts
• Tuition reimbursement
• Health and wellness program
• Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)