Host/Hostess BetMGM - MGM National Harbor

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

THE DAY-TO-DAY:

• Coordinate with Reservations for special orders, cake orders, and any special guest requests, and communicate these to management.
• Stay informed about daily events, in-house groups, restaurant table and seating arrangements, setup, room capacity, hours, pricing, and dress code.
• Greet guests promptly as they arrive at the restaurant.
• Answer phones, manage reservations, and keep an accurate reservation log.
• Ensure menus are up-to-date with current inserts and replace any worn or damaged menus.
• Communicate guest needs to the kitchen and management; share guest feedback and help management provide quality service.
• Regularly check in with guests waiting for tables to keep them updated and ensure they feel attended to.
• Keep work areas clean, organized, and sanitized; at shift's end, close down the podium and forward calls to voicemail.

THE IDEAL CANDIDATE:

• At least 2 years of prior relevant experience
• Ability to work varied shifts, to include weekends and holidays
• Customer service oriented
• Ability to handle multiple tasks at once.
• Strong attention to detail.

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room

• Free parking on and off shift

• Healthcare, financial, and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14096

Pay Rate

The typical pay for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!