Logistics and Administrative Support Specialist

General Purpose:

Support the local delivery management and fleet maintenance teams by performing support functions and oversight that include data capture and entry, analysis and reporting on numerous transportation indicators.

Develop and convey communication messaging including weekly announcements, safety performance KPI content and training materials for group meetings. Monitor central management of all regulatory reporting and workforce compliance. Maintain supervisor performance metrics and departmental scorecards. Provide organization and management of fleet asset control and collect and submit necessary information for motor vehicle and property damage incident claims. Assist the transportation management team by managing online hiring platforms and screening applicants for employment. Coordinate with vendor installation and service to delivery equipment.

Duties and Responsibilities:

• Provide administrative support functions relating to safety, compliance, productivity and transportation maintenance and consumable expense
• Monitor compliance with state/federal mandates and proactively identify non-compliance by employees relating to hours of service and asset maintenance requirements.
• Coordinate with vendors to request services and perform purchasing approval routing after confirmation
• Provide visibility of vendor services and maintain report analytics relating to vehicle asset and labor costs.
• Develop and maintain employee and departmental scorecards that highlight safety performance and efficiency metrics. Highlight employee and equipment exceptions related to excessive cost.
• Manage all vehicle accident reports by securing accurate and complete reports from employees, supervision, and other agencies as required. Direct communication with property owners, insurance companies, law enforcement, and DFA corporate to minimize the company's exposure to liability and cost.
• Assist with developing safety content that is shared monthly with all transportation employees.
• Provide coordination and oversight of systems and information that relate to transportation asset tracking
• Respond to alleged violations of rules, regulations, policies, and procedures; evaluate or recommend the initiation of the investigation procedures. Collaborate with other departments to direct compliance issues to appropriate existing channels for investigation and resolution.
• Independently perform random audits of HOS paper, electronic logs, and maintenance records to ensure DOT compliance. Develop confidential statistical results and reporting for senior management.
• Develop, manage, and update fleet system(s) for annual driver refresher training programs, drills, audits; and update DOT compliance scorecards regularly.
• Function as a key point of contact for fleet-related systems to ensure systems are working accurately and effectively. Make recommendations to implement additional systems or system modifications to accommodate new or existing business needs.
• Update and maintain fleet operations and driver training manuals.
• Lead other transportation and logistics projects as required.
• Perform other duties and tasks as assigned by management.

Education and Experience

• High School Diploma or equivalent
• Knowledge of transportation best practices including regulatory and compliance requirements a plus
• Strong foundation and experience with senior level administrative support

Necessary Knowledge, Skills and Abilities

• Ability to master new software and systems
• Strong communication, organizational, and analytical skills with attention to detail
• Strong Microsoft Excel skills and good working knowledge of Microsoft Office Suite
• Good communication and writing skills including the ability to refine Microsoft PowerPoint presentations
• Strong ability to manage multiple priorities and meet deadlines consistently

An Equal Opportunity Employer