Salesforce "Consumer Goods Cloud" Architect

Are you a seasoned Salesforce expert looking to significantly impact a dynamic and innovative environment? Join Cognizant as a Salesforce Consumer Goods Cloud Architect and lead the charge in delivering world-class solutions for our clients.

As a Salesforce Technical Architect, you will be responsible for engineering, architecting, and delivering world-class solutions for our customers, producing enterprise standard implementations using the platform's full capabilities, and leading delivery teams to deliver high-quality solutions on Salesforce.com.

Cognizant (Nasdaq-100:CTSH) is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique, industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

At Cognizant's Salesforce practice, we help our clients shape their digital transformation journey and design leading-edge Industry solutions using the power of Salesforce. Our team of experts provides relevant expertise and experience within their domain combined with deep knowledge of the Salesforce platform and wider ecosystem. This role will be part of the core team of the Salesforce practice and you will have the opportunity to be part of a great growth story.

• Provides technical consultation on various aspects of the product and solutions based on the customer's business requirements
• Create, manage, and present an actionable BRD/FSD (Blueprint) that aligns a customer's technical business needs to that of the Salesforce Solutions.
• Responsible for designing/architecting the solution and development part with the help of development for large-scale customers.
• Responsible for Hands-on development of POCs / features

• Minimum 15 Years of Salesforce Experience (Hands-on experience).
• Salesforce Consumer Goods Cloud and Consumer Goods Cloud Einstein working experience as a Salesforce Technical Architect and handling customer expectations.
• Working experience in Solution Designing and Problem Solving.
• Analysis of existing and develop customized Salesforce solutions using Apex, Apex Triggers, Visualforce, Lightning (Web) components (i.e. Aura Components, LWC)
• Create and manage Salesforce objects, fields, workflows, Salesforce Flows, process builders, validation rules, and other configuration tasks.
• Develop and maintain integrations between Salesforce and other systems using REST and SOAP APIs, web services, and middleware tools.
• Working experience in Sales Cloud, Service Cloud & DocuSign Integration.
• Basic experience/understanding of Vlocity modules (OmniStudio components: Integration procedures, DataRaptors, OmniScripts, Vlocity Actions, Vlocity CLM Module).
• Stay up to date with Salesforce releases, new features, and industry trends to propose innovative solutions and improvements.
• Assist in data migration and data cleansing activities, ensuring data integrity and security.
• Provide ongoing support and troubleshooting for Salesforce-related issues and user inquiries.
• Perform unit testing, system testing, and bug fixing to ensure the quality and stability of developed solutions.
• Participate in code reviews and provide constructive feedback to maintain coding best practices and standards.

• Join a growing team in a large organization with local empowerment where you can make a difference.
• A healthy work-life balance with flexible working conditions and the possibility to work from home.
• A competitive salary and benefits with excellent insurance, pension, and compensation package.
• Opportunity to work in a global Fortune 500 organization with strong local ambitions.
• An agile, international, and multicultural work environment.
• Organization driven by technology - We have a tremendous technology backbone!

At Cognizant, we foster a collaborative and inclusive environment where innovation thrives. Our team is passionate about leveraging technology to transform businesses and create lasting value.

Applications will be accepted until 12/31/2024

The annual salary for this position is between $185,000 and $200,000, depending on the successful candidate's experience and other qualifications.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Paid holidays plus Paid Time Off

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Responsibilities

• Lead the design and implementation of Salesforce Consumer Goods Cloud solutions to meet business requirements.
• Oversee the integration of Consumer Goods Cloud Einstein to enhance data analytics and decision-making processes.
• Provide technical guidance and mentorship to the development team to ensure best practices are followed.
• Collaborate with stakeholders to gather and analyze requirements translating them into technical specifications.
• Develop and maintain technical documentation for all implemented solutions.
• Ensure the scalability and performance of Salesforce solutions by conducting regular performance tuning and optimization.
• Implement security best practices to protect sensitive data and ensure compliance with industry standards.
• Conduct code reviews to ensure code quality and adherence to coding standards.
• Troubleshoot and resolve technical issues related to Salesforce implementations.
• Stay updated with the latest Salesforce features and updates to continuously improve the solutions.
• Work closely with the product management team to align technology solutions with business objectives.
• Provide training and support to end-users to ensure effective utilization of Salesforce solutions.
• Collaborate with cross-functional teams to ensure seamless integration of Salesforce with other enterprise systems.

Qualifications

• Possess extensive experience in Salesforce Consumer Goods Cloud and Consumer Goods Cloud Einstein.
• Demonstrate strong analytical and problem-solving skills.
• Exhibit excellent communication and collaboration abilities.
• Have a background in developing product labeling is a plus.
• Show proficiency in creating and maintaining technical documentation.
• Display a strong understanding of security best practices in Salesforce.
• Hold a proven track record of leading technical teams and projects.
• Be adept at performance tuning and optimization of Salesforce solutions.
• Have experience in conducting code reviews and ensuring code quality.
• Be knowledgeable about the latest Salesforce features and updates.
• Possess the ability to translate business requirements into technical specifications.
• Show capability in providing training and support to end-users.
• Demonstrate experience in integrating Salesforce with other enterprise systems.

Certifications Required

Salesforce Certified Technical Architect Salesforce Certified Einstein Analytics and Discovery Consultant