Risk Quality Control Program Lead (Remote)

Sumitomo Mitsui Banking Corporation (SMBC)
United States, Arizona, Phoenix
Dec 19, 2024
Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience). The anticipated salary range for this role is between $143,000.00and $185,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products. It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking. Summary The Risk Quality Control Oversight Lead will have second line risk management oversight of the Quality Control/ Quality Assurance Oversight program in our digital bank (Jenius Bank). This individual will guide business stakeholders and senior management in the process and execution to ensure activities meet and adhere to company policies/ guidelines and are within the risk appetite of the bank, while collaborating with the parent company to ensure harmony in risk plans and processes. Duties and Responsibilities Providing subject (risk) matter expertise for the design, development and implementation of the Quality Control and Quality Assurance Oversight Program. Managing the Quality Control Program Methodology, Coverage Plan and Testing calendar, Procedures, Technology/Tools, Dashboards/Reporting, and taxonomy requirements. Partnering with Business to support ongoing development of new monitoring efforts and a high level of risk acumen ensures that Quality Control is detecting current and emerging risks. Engage with key stakeholders to recommend strategic solutions, identify watch/ action items and and influence planning and execution efforts for sustainability and process improvements. Partnering with the parent companies Risk Management team to determine applicability to the Digital Bank's processes and associated frameworks, understanding updates to the risk taxonomy and evaluating necessary controls, in addition to ensuring that independent testing requirements are met. Influencing and ensuring processes are designed to address risk, using data and analytics to deliver insight into customer and business processes and developing reporting with results/ outcomes from the program. Qualifications and Skills Bachelor's or equivalent Subject Matter expert for Quality Control/ Quality Assurance programs. 7+ years of experience in a Risk Management function, preferably within Financial Services 5+ years' Digital and/or Retail Banking experience. 4-5+ years' experience in Operational Risk or relevant experience is a must. Self-directed with ability to work independently, as well as leading or participating in a cross-functional team environment. Strong attention to detail with leadership, problem solving and organizational skills. Understanding of regulatory environment, frameworks and requirements EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. CCPA DISCLOSURE Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.