Field Technician

Req ID:305041

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Technician to join our team in Offutt AFB, Nebraska (US-NE), United States (US).

Position's General Duties and Tasks:

In this role you will provide on-site end-user support, telecom installation, programming, maintenance, and repairs to a wide variety of telecommunication's systems, equipment cabling, and to other related systems and equipment at all locations on the installation. You will perform troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers. You will use advanced tools /technical knowledge to remediate client problems and conduct scheduled installations. You will aid in asset management of on-site devices. You will be proactive in the identification of potential issues that could adversely impact end user experience and take corrective action. You will also provide technical feedback on technical process issues to improve overall service delivery. Depending on mission requirements you may be called upon to perform after hours support.

Basic Qualifications:

• Minimum 6 years of experience in Field Support Services
  • Bachelors degree in related field may be substituted for 5 years of relevant experience
• Secret clearance required
• Comptia Security+ CE certification required

Preferred Qualifications:

• 1 year of experience with USAF
• Strong analytical and problem-solving skills.
• Experience in achieving excellent quality assurance goals
• Excellent written and verbal communication skills presenting material to senior executive personnel

#FEDSEC

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com

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