Dining Room Manager

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity

We are actively seeking to add a Dining Room Manager to our team. The Dining Room Manager will oversee, supervise, and manage the team members, activities, schedules, and maintenance of the Community dining facility. You will ensure proper food quality and oversee dining room cleanliness, set-up, and maintenance. The Dining Room Manager will also continuously seek improvements to process and serve as a knowledge resource for other team members.

What You'll Do

Communication And Execution

• Plan, organize, schedule, and coordinate all activities in the community's dining areas.
• Manage the daily operations of the community's dining areas to meet or exceed Five Star hospitality and service standards; meet/greet all residents and guest and assist them with any requests and suggestions.
• Supervise all service procedures, service timing and pick up procedures; establish and manage clearing procedures in all dining areas for china, glass, and tableware to minimize breakage and food waste.
• Communicate with food production staff regarding resident/guest attendance percentages and menu usage factors.
• Evaluate food presentation and service in all service delivery areas.
• Coordination of all banquet and meal functions and communicating requirements to all respective departments.

What You'll Bring

Experience & Education

• High School diploma or general education degree (GED).
• Educational level appropriate to assure fulfillment of essential duties.
• Experience and/or training in safe food handling techniques and food service principles required.
• Food Handler certification required.
• Two years of food service supervisory experience in a restaurant setting and knowledge of plate presentation and front of house service preferred.
• Basic computer skills are desired for email and report development.
• Ability to provide and supervise food service to the residents which meets or exceeds hospitality and service standards.
• Proven desire to work with residents.

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical/Dental/Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change - You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star's employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.