Maintenance Quality Assurance Analyst (Remote)

We're hiring a Remote Maintenance Quality Assurance Analyst.

• $100,000-110,000 annualized starting compensation range

Position Summary: The Quality Assurance Analyst is responsible for ensuring the safety, reliability, and airworthiness of the fleet through the maintenance and oversight of aircraft and part maintenance programs. This includes performing inspections, audits, and assessments, to ensure compliance with regulatory requirements, company standards, and manufacturer specifications. The role also includes maintaining accurate and up-to-date electronic record keeping systems related to maintenance programs and supporting continuous improvement initiatives within the maintenance department.

Essential Duties and Responsibilities: The following reflects management's definition of essential functions for this position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodation or other reasons.

• Ensure all electronic technical records for the fleet and maintenance programs are complete, accurate, and retained in accordance with company policies and regulatory guidelines.
• Conduct regular internal audits of maintenance tracking system to ensure adherence to both company procedures and regulatory requirements.
• Assist in maintaining a system for tracking and resolving non-conformance issues related to maintenance practices, components, and documentation.
• Ensure that all aircraft maintenance systems are compliant with airworthiness directives (ADs), service bulletins (SBs), and other regulatory requirements.
• Assist in the preparation and submission of regulatory reports and maintenance documentation to authorities as required.
• Keep abreast of changes in regulations, industry standards, and new technologies to maintain an up-to-date knowledge base.
• Promote a culture of safety, quality, and compliance within the organization by providing training, guidance, and feedback to maintenance staff.
• Maintain a thorough understanding of aircraft maintenance records and ensure that all required documentation is properly organized, archived, and/or electronically captured.
• Audit maintenance logs, work orders, inspections, and service reports for accuracy and compliance with regulatory and company requirements.
• Liaison for monitoring and reporting of RAMCO activities.
• Analyze departmental requirements for user specific training and report to management team and maintenance trainer.
• Work with management team and oversee system use to ensure existing processes capture the necessary history for accounting audits, based off the business model and or FAA regulations.
• Author and oversee changes to the aircraft maintenance and component maintenance programs at the part and model level.
• Comply with regulatory requirements.
• Report known or perceived hazards or safety concerns to a member of management.
• Participate in special projects for the department as required

Job Requirements and Qualifications:

Qualifications

• Minimum 5 to 10 years related experience, Airbus helicopter experience preferred.
• Strong computer skills to include word processing and spreadsheet software.
• Strong organizational and communication skills.
• Familiar with tracking, accounting, auditing procedures and efficient office systems.
• General and/or Commercial aviation industry and systems knowledge strongly required.
• A&P License, IA preferred
• Strong RAMCO background

Requirements

• Ability to establish working relationships and interact effectively with a wide range of people.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities.
• Demonstrated ability to plan and organize projects.
• Ability to work independently and as a member of various teams and committees.
• Ability to interact with coworkers in a courteous and professional manner.
• Ability to perform duties in accordance with the Company Operations Manual, Operations Specifications, Maintenance Procedures and Company protocols.

Value Based Competencies:

Customer/Patient Focused:

• Anticipates and strives to understand the unique needs of each patient and/or customer.
• Tailors each interaction to the specific needs of the person and/or situation.
• Responds quickly and effectively to problems that arise while providing service.

Communication:

• Demonstrates open, honest and respectful communication.
• Provides timely, constructive feedback that contributes to others' development (each member must demonstrate a commitment to help each other succeed).

Continuous Improvement:

• Thinks broadly when seeking new ways to improve performance, processes and services
• Seeks out and utilizes best practices
• Incorporates Lean Learning principles into daily operations when possible.

Accountability:

• Takes responsibility for individual and team actions, decisions and results
• Measures progress against agreed upon plans and stated goals
• Responds quickly and effectively to problems that arise while providing excellent service.
• Performs work with high quality and excellence.
• Dependable and delivers on established timelines.

Physical Requirements:

While performing the duties of this position, the employee is frequently required to do the following:

• Performs activities requiring a moderate amount of standing, sitting, bending, walking, and mobility in and about the facility as well as other sites; speaking and listening; frequently using hands to key and check data and information. Requires close and distant visual capabilities.
• Capable of lifting 20 pounds floor to bench height.

Environmental Conditions:

• Entails exposure to the following environmental conditions:
• Constant exposure to routine office noises (i.e., office machines, conversations, foot traffic), moderate electrical or mechanical hazards.
• Some (less than 1/3rd) exposure to moving mechanical parts, fumes, toxic chemicals, airborne particles, risk of electrical shock.

Contact Sarah Kelly (recruiter) with questions: Sarah.Kelly@gmr.net (503) 312-0596

Why Choose REACH? As a quality air medical transport service, REACH is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.