IT Business Analyst, Intermediate

Georgia Southern University
United States, Georgia, Statesboro
Dec 21, 2024
IT Business Analyst, Intermediate Job ID: 279794 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Join Our Team at Georgia Southern! Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds! Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world. To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/ Location Statesboro Campus - Statesboro, GA Department Information Information Technology Services Job Summary Functions as a liaison and subject matter expert for IT Services in an assigned department. Facilitates the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency, productivity, and value to the University. Serves as technical lead when developing project specifications and requirements both internal to the department and cross-departmental. Responsibilities Collaborate with departments to identify process improvements, document and communicate business needs and provide IT solutions Plan, elicit, capture, analyze and validate business, functional and technical requirements Facilitate requirements elicitation sessions and walk through with business and IT resources Evolve into a subject-matter expert who can easily liaise between other departments Perform current state analysis of existing business systems, applications and functions Answer questions and clarify requirements for projects and enhancements during the discovery phase Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects Understand the relationships, dependencies, and impact of neighboring business functions Understand core systems, applications, and technical platforms Required Qualifications Educational Requirements Bachelor's Degree from an accredited institution Required Experience Three (3) or more years of work-related experience Preferred Qualifications Additional Preferred Qualifications Familiarity with regulatory policies and procedures such as HIPAA, PCI, and FERPA Preferred Experience Experience with Enterprise and/or Line-Of-Business applications in the Higher Education environment Experience with Higher Education Auxiliary Enterprises (Retail Services, Dining, Card Services, Parking and Transportation), Life Safety, University Housing, Student Health Services, Facility Services, Controllers/Financials, and Human Resources Proposed Salary $60,617 - $77,306 This is an exempt position paid on a monthly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to prioritize, multi-task, address issues quickly and professionally, and meet deadlines Demonstrated ability to work in a team of cross-functional environment Must be highly analytical, have a passion for details, and capable of translating analytical insights into action KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills Excellent interpersonal skills Apply Before Date January 13, 2025 Application review may begin on December 5, 2024. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu. For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947. Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Workweek may occasionally extend beyond 40 hours. Evening and weekend work may be required. Work generally performed in office environment. Required to manage multiple complex projects simultaneously under pressure of deadlines and working in a fast paced information technology environment. Background Check Position of Trust + Education To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=279794&PostingSeq=1 jeid-1f83c26adb8ab74e841811d20dbd0020