Director of Resources and Operations

Job Summary

The Director for Resources and Operations (DRO) works under the general direction of the Dean in the College of Humanities and the Arts functioning with autonomy and oversight of the college and department budgets, personnel, and operations. The primary responsibilities include budget and fiscal management, personnel, operations, and oversight of facilities projects. This position collaborates and provides guidance and advice to the dean, associate deans, chairs, and staff on the efficient use of resources to optimize operation, implements college and campus policies, and serves as approving official with delegated authority. The incumbent oversees the administrative activities for the college and supervises key office personnel who work on a wide variety of events, programs, activities, and special projects as assigned. The incumbent also works broadly with the leadership in the division, managers, analysts, and staff throughout the university and adopts continuous process improvement (CPI) to achieve business optimization and enhance the effectiveness of services offered in the college.

Key Responsibilities

• Advise Dean with regards to policy and procedures for budget administration
• Review proposed budget, salary, and personnel actions to ensure conformance with established guidelines and collective bargaining agreements
• Manage and monitor annual salary and operational expenditures for the College
• Provide support to Dean, Associate Dean(s), Department Chairs, Directors, and staff regarding fiscal management
• Manages personnel work for all employees in the college, including searches, and annual evaluations in consultation with University Personnel, manage all matters pertaining to personnel - recruitment, position descriptions, performance evaluations, contract interpretations, grievances, discipline, professional growth, and others
• Track and report Assigned Time and Faculty Workload
• Administers the staff appointment approval processes within the college
• Partner with FD&O units, including maintenance and operations and project management staff, to help offer better response time and updates to the dean, associate deans, and departments
• Shepherd the strategic operational planning of space in the college
• Represent the Dean to develop long-range solutions and general space allocation plans

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• Ability to respond to difficult inquiries or complaints from regulatory agencies or members of the university community
• Ability and willingness to engage in robust discussions at the college and division-level meetings
• Ability to maintain contact with customers and solicits feedback for improved services and to maximize productivity through use of appropriate tools; develop resources that create timely and efficient workflow; and develop and recommend budget
• Ability to serve all faculty, staff and student workers in the college in a highly efficient manner
• Ability to prepare and effectively present analysis of budget, enrollment, planning and related data as well as information to the campus community
• Ability to initiate and implement plans to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to develop and present recommendations for improvement of established processes and practices
• Ability to work with mathematical concepts such as probability and statistical inference; applying concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to think strategically and support the Dean in recommending policy or procedural decisions
• Ability to learn new processes to support the Dean in developing and implementing ongoing, dynamic strategies for enrollment management
• Exercise fiscal responsibility and complying with demands to meet assigned targets and goals on a semester/annual basis
• Ability to maintain and develop state-of-the-art practices, keeping abreast of current trends and practices in fields of expertise
• Ability to train staff and department chairs to understand processes and procedures related to budget, personnel, facilities, and other relevant aspects of this position
• Ability to directly and effectively supervise employees
• Ability to work cooperatively as a member of the college management team with the Academic Affairs division and the University to achieve agreed upon goals and objectives
• Ability to recommend initiatives and changes to improve quality and services for unit/department/division/college
• Ability to work with other units/departments/divisions/colleges to coordinate workflow and activities to insure a seamless operation
• Ability to work in an open, participatory, team-oriented management style

Required Qualifications

• Bachelor's degree or equivalent experience
• Four (4) years of experience in administrative work, preferably in an academic setting, conducting analyses and coordinating activities, projects and documents associated with a number of multifaceted projects
• Three (3)+ years management experience
• Minimum Four (4) years of budget experience

Preferred Qualifications

• Bachelors of Arts/Bachelors of Science or Master of Arts/Master of Science
• Experience with SJSU financial systems or similar (PeopleSoft, data warehouse, CHRS, etc.)
• Experience with budget projection and analysis

Compensation

Classification: Administrator II
Anticipated Hiring Range: $10,000/month - $11,667/month
CSU Salary Range: $5,053/month - $16,221/month

The final hiring salary will be commensurate with experience.

San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: November 26, 2024 through January 12, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Jose State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).