Regional CFS Manager - Americas

***This position will require onsite work in Whitsett, NC. Candidates must be local or willing to relocate to be considered***

The Regional CFS Manager, Americas will be responsible for the following:

• Provide accurate reports on all activities performed at this center on a daily, weekly, and/ or monthly basis.
• Manage a team of employees based in the US, Canada, Brazil, and Mexico.
• Develop, analyze, and maintain tools that support, and automate build and test processes.
• Work with the project management team to establish, document, and maintain the build process for each project.
• Plan and scale resources within the facility to cope with a staggered or spiked work demand.
• Actively assess/contribute to the continuous improvement of work, standards, processes, and methodologies.
• In order to cope with ongoing demand, provide advice around capability, the scale of the facility, and other process improvements as deemed fit.
• Maintain a clean and tidy work environment within the Lenovo configuration services facility.
• You will work within a team that has a strong focus on collaborating and sharing knowledge among your peers to facilitate timely and superior delivery of requirements.
• Provide training and guidance on building processes as required to other staff as deemed fit or necessary.
• Has the ability to work in a high-pressure environment to tight time frames.
• Can manage and prioritize large volumes of freight/orders.
• Enable and develop new solutions based on the requirements of the region.
• Ensure appropriate tracking tools are being used and SLA and other reports are enabled to measure the performance of the sites.
• Take decisions on BMC spends accurately and ensure sites are profitable.

Basic Qualifications:

• 10+ years' proven IT experience in Configuration Engineering and Logistics.
• Previous people management experience.
• Working Knowledge of Windows Operating Systems and MS Products.

Preferred Qualifications:

• Experience in a medium to a large corporation.
• Able to prioritize in a fast-paced, dynamic work environment.
• Ability to commit and hold to delivery dates, but also work with agility and speed to respond to short-notice requests.
• Effectively transfer thoughts and express ideas verbally in individual or group situations.
• Relevant industry experience managing, designing, and implementing enterprise scale server and desktop environments.
• Proven ability to troubleshoot client solutions.
• Automation and scripting skills.
• Exposure to regulated environments would be highly regarded.