Patient Support Service Supervisor 1

#CA-DC

The primary role of this position is to provide direct supervision and oversight for the Lift Technicians, Mental Health Workers, Patient Transporters, Special Duty Caregivers, Telesitters, and Volunteers.

The Lift Team performs patient handling activities for inpatient departments/units using SPH techniques and equipment in collaboration with the RN and other healthcare providers.

The Mental Health Worker (MHW) team assists professional and technical personnel in the observation of patients, some of whom may require continuous, intermittent, or video observation. MHWs also help to ensure that a calm, safe setting is maintained while gaining insight into treatment options for patients and participating in patient's treatment planning with nursing staff and doctors.

Under the direction of a Registered Nurse, the Special Duty Caregiver (SDCG) team assists professional and technical personnel in the observation of patients, some of whom may require continuous, intermittent or video observation. The goal of observation is to prevent harm to the patient and to reassure patient of safety and prevent removal of tubes or special devices that may result in a negative medical outcome. #CA-DC

Apply By Date 12/11/2024 by 11:59pm

Minimum Qualifications

• American Heart Association (AHA) BLS CPR Certification, or equivalent UC Davis issued CPR certification.
• Required University-provided training and testing (i.e., lift equipment/assistive devices, proper body mechanics, etc.)
• Required University-provided training and testing Code Blue Training.
• Required University-provided training and testing Nonviolent Crisis Intervention Training.
• Required University-provided training and testing Maintaining the Dignity of Morbid Obesity in the Hospital setting.
• Required University-provided training and testing Restraint use and application.
• Bachelor's Degree in related area and/ or equivalent experience/ training.
• One year of leadership experience.
• Experience conducting group and individual training sessions.
• Experience safely operating safe patient handling and movement equipment including lifts, friction reducing devices, powered and non-powered patient equipment.
• Experience safely operating wheelchairs, gurneys, electric beds, cribs, and special beds.
• Experience in recognizing and reporting problems with life support equipment or a sudden change in a patient's condition.
• Skills to supervise a technical team and to manage multiple competing priorities in a fast-paced, dynamic environment.
• Supervisory skills related to recruitment, organizing, scheduling, and assigning work, training and evaluating work performance, implementing counseling, discipline and corrective actions.
• Strong knowledge of patient care support activities, systems, external regulations. and internal policies.
• Knowledge of Fair Labor Practices, Collective Bargaining Agreements, and University policies and procedures.
• Knowledge and ability to exercise discretion, use good judgment and maintain confidentiality.
• Skills with establishing and maintaining effective working relationships.
• Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies.
• Ability to maintain composure, respond calmly, and use sound Judgment during medical emergencies.
• Knowledge of and experience safely operating safe patient handling equipment including lifts, friction reducing devices, powered and non-powered patient equipment.
• Knowledge of proper body mechanics and patient transfer techniques. and skill to transfer patients without injury to self, patient or others.
• Knowledge of and ability to follow appropriate Infection Control techniques to safeguard other patients and visitors from infected patients.
• Knowledge of O2, IVs/pumps, feeding tubes/pumps, foley bags, and chest tubes.
• Strong computer skills including EMR, e-mall, PC based programs, and MS Word and Excel applications.
• Knowledge of business software and specialized applications and data management systems used in nursing units or departments.
• Skilled in written and verbal communication, with the ability to convey complex clinical and technical Information In a clear and concise manner, and to produce a variety of reports and analyses.
• Ability to read, write, and comprehend the English language.
• Ability to use a calculator and possess basic math skills.
• Ability to maintain a culture that values diversity, respect and accepts the contribution of others, and supports open communication.
• Knowledge and skills to perform CPR.
• Judgment skills to make independent clinical decisions.
• Skills to work accurately and quickly under pressure.
• Knowledge of legal implications for clinical practice.
• Organizational skills to provide direct supervision to licensed and unlicensed employees.
• Ability to appropriately use available resources (personnel and equipment/supplies) to ensure that the patients on a specific unit receive safe, appropriate patient care during the course of a shift.
• Ability to coach and mentor employees, promoting teamwork and encouraging professional development.
• Ability to appropriately share and exchange information.

Key Responsibilities

• 60% - Leadership, Management, and Supervision
• 30% - Clinical Competency
• 5% - Process Improvement/Redesign
• 5% - Professional Education/Training/Teaching

Department Overview

Patient Support Services includes Lift Team, Mental Health Workers & Special Duty Caregivers, Patient Transport and Safe Patient Handling.

POSITION INFORMATION

• Salary or Pay Range: $32.42 - $57.70
• Salary Frequency: Hourly
• Salary Grade: Grade 21
• UC Job Title: PAT SUPP SVC SUPV 1
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift Hours: NIGHT
• Location: Main Hospital (HSP001)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site
• THIS IS NOT A H-1B OPPORTUNITY

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Continuous 6 to 8+ Hours
• Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours
• Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
• Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours
• Pushing/Pulling 26-50 lbs - Frequent 3 to 6 Hours
• Pushing/Pulling over 50 lbs - Frequent 3 to 6 Hours
• Bending/Stooping - Continuous 6 to 8+ Hours
• Squatting/Kneeling - Continuous 6 to 8+ Hours
• Twisting - Continuous 6 to 8+ Hours
• Climbing (e.g., stairs or ladders) - Continuous 6 to 8+ Hours
• Reaching overhead - Continuous 6 to 8+ Hours
• Keyboard use/repetitive motion - Continuous 6 to 8+ Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Continuous 6 to 8+ Hours
• Loud noise levels - Continuous 6 to 8+ Hours
• Marked changes in humidity or temperature - Continuous 6 to 8+ Hours
• Microwave/Radiation - Continuous 6 to 8+ Hours
• Operating motor vehicles and/or equipment - Continuous 6 to 8+ Hours
• Extreme Temperatures - Continuous 6 to 8+ Hours
• Uneven Surfaces or Elevations - Continuous 6 to 8+ Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Continuous 6 to 8+ Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
• This offer is contingent upon your successful completion of an Employment Misconduct Disclosure review where you will be required to disclose any final administrative or judicial decisions within the last seven years determining that you committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere