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Rehab Office Coordinator I

Emerson Hospital
United States, Massachusetts, Concord
133 Old Road to 9 Acre Corner (Show on map)
Dec 02, 2024
Rehab Office Coordinator I
Job Ref: 30999

Category: Clerical & Administrative Support

Location:
Emerson Hospital,
133 Old Road to Nine Acre Corner,
Concord,
MA 01742


Department: Westford OT

Schedule: Part Time

Shift: Day shift

Hours: 9am - 330p

Job Summary:

Reporting directly to the Supervisor of Rehabilitation Support Services, theRehab Office Coordinator is responsible for the daily operation of the front office/ reception area and provides secretarial services for the Outpatient Rehab Department ensuring quality and effective performance. Responsibilities include: patient reception, scheduling and registration, data entry, collecting co pays, discharging and other general clerical duties that include typing, copying, faxing and filing, telephone communication with patients, physicians, insurance companies, and other allied health professionals.

Minimum Qualifications:

Education:
High School Diploma or equivalent required. Completion of a Medical Assistant course preferred.

Experience:
One to two years Administrative Assistant/Medical Office preferred.

Licensure and/or Certification:
Graduate of a Medical Assistant/Secretary program preferred

Skills:
Ability to read, write and communicate in English.
Excellent customer service skills.
Excellent telephone communication skills.
Moderate keyboarding is required.
Experience proficiency with Microsoft Office applications
Excellent organizational skills, detail oriented with strong ability to prioritize multiple duties.
Ability to work accurately with detailed confidential information and maintain confidential information
Must possess basic mathematical skills and have analytical skills to resolve referral issues related to multiple groups including third party payers, physicians, patients and varied computer systems.
Utilizes interpersonal communication strategies/skills to achieve outcome/results with patients, family and others.
Knowledge of Meditech software to schedule and register patients is preferred.
Knowledge of medical terminology preferred.

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