Deputy Program Manager

Description:

Supports the Program Manager with managing and coordinating the delivery and performance of this TO PWS. In the event the Program Manager is unavailable or on leave, act as the Contractor point of contact for this TO PWS. Provides guidance and direction to the three (3) Project Manager - Level III LCATs delivering all aspects of Deskside Support for VIP end users.

Duties:

Plans, initiates, and manages information technology projects.

Lead and guide the work of technical staff.

Serve as liaison between business and technical aspects of projects.

Plan project stages and assess business implications for each stage.

Monitor progress to assure deadlines, standards, and cost targets are met.

Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

Security Clearance: Active Secret

Place of Performance is at various locations throughout the National Capital Region.

Education Level: Master's degree

Certifications: PMP and ITIL 4 Foundation

Years of Experience:

Eight (8) years of progressive experience demonstrating the required proficiency
Experience managing and directing activities of a large multi-disciplinary IT support groups.
Experience developing complex Information Technology program plans to address needs and requirements, investigating and resolving problems, interfacing with other functional support groups and outside personnel, preparing capital and operating requests, managing Subcontractors' staff, and executing program / business plans.
Experience organizing and directing work and directing personnel and multi-discipline teams to achieve objectives.
Experience addressing complaints and resolving problems associated with TO PWS requirements.