Overview
Texas Oncology is looking for a Director of Operations to lead our Round Rock North and Georgetown practices. This position will oversee the operations and activities of the Practice/Network and management company. Typical work week is Monday through Friday, 8:30a - 5:00p. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. Why work for us? Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers. What does the Director of Operations do? (but not limited to) Directs practice activities including breast surgery, surgical oncology, and imaging operations, to ensure accomplishment of objectives, at multiple practice locations supporting 50+ surgeons. Advises practice management and Vice President of Surgical Services to ensure financial profitability through short and long range planning in order to achieve and maintain growth. Continually evaluates practice strategies and plans to meet changing national, state, and local needs. Ensures the maintenance of quality patient care and adherence to federal, state, local laws and regulations. Oversees the operation and activities of the Practice/Network and management company. Maintains responsibility for breast surgery, surgical oncology, and imaging operations and activities of the practice except those activities directly involving the practice of medicine. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
The essential duties and responsibilities (including but not limited to):
- Develops, implements, and maintains a plan of organization, recommends change to Vice President of Surgical Services
- Directs the development and implementation of organizational procedures and controls to promote communication an adequate information flow within the organization. policies, procedures and objectives. Ensures their adequate execution, compliance, and updates.
- Evaluates general and specific business conditions as they relate to operational issues and advises the governing body and the VP on these matters.
- Advises and assists in developing organizational objectives, and plans for their achievement.
- Within scope of authority, oversees the development of systems (both manual and automated) to properly support practice-wide activities based upon business need. Directs the coordination of hardware and software requirements of existing and future systems.
- Directs the development and implementation of organization procedures and controls to promote communication and adequate information flow within the organization.
- Ensures effective administrative and clinical staff coverage for the practice within budgetary guidelines.
- Monitors, analyze, assess, and communicate practice progress. Considers present and planned capacity. In financial terms, considers manpower and practice needs, including facilities and technology.
- Directs the preparation and maintenance of management reports necessary to carry out functions of the practice. Prepares periodic reports as necessary or required.
- Ensures compliance and adherence to the organization's structure, management philosophy, and mission statements.
- Oversees development and coordination of new office locations and their needs as required.
- Oversees the correct use of charge codes and education of all staff.
- Directs and develops the practice administrators/managers
- Oversee oncology liaisons in their role with referring physician outreach activities.
- Oversees the administrative clinical services managers. Clinical work direction provided by surgeons.
- Directly or indirectly supervises the activities of all surgical and imaging operations.
- Coordinates the Operations Meetings
- Works closely with local network resources including but not limited to director of: Business office; Research; Marketing; Pharmacy and Managed Care.
- Responsible for developing an accurate capital, financial, and labor budget as well as adhering to the budget and managing expenses.
Qualifications
The ideal candidate for the Director of Operations position will have the following background and experience:
- Bachelor's degree in Accounting, Finance, or related business field.
- Minimum seven (7) years of experience in healthcare management and operations, including at least five (5) years in a managerial capacity with experience coaching, developing, and managing staff.
- Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate.
- Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.
- Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
- Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
- Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.
- Attract, coach and develop talent: Attracts high caliber people, accurately assesses strengths and development needs of employees; gives timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development.
- Leads Courageously: Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership.
- Champion change: Challenges the status quo and champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively.
- Provides direction: Identifies goals and vision for team; guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources and arranges organizational systems to meet objectives.
- Negotiates effectively: Demonstrates ability to effectively facilitate parties toward a "win win" agreement; identifies key players; defines objectives, significant issues, and shared interests; determines motivational drivers and potential obstacles for all parties; communicates effectively; gains results without either party losing face.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other
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