Field Services Technician II

City of Garland
United States, Texas, Garland
200 North 5th Street (Show on map)
Dec 28, 2024
Summary Responsible for connecting, reconnecting and/or disconnecting utilities for customers that are moving-in, moving-out, or that are delinquent on accounts for the City of Garland. Pay Range: $15.54 - 19.25 (Depending on qualifications and experience) Essential Duties and Responsibilities include the following. Other duties may be assigned. Disconnect and reconnect electric/water services. Install sleeves on back terminal ends of meter. Accurately and efficiently perform water/electric meter readings. Re-read electric and water meters upon customer requests. Re-check all disconnected utilities, as needed. May perform the duties of the Field Service Technician I, as needed. May train new hires on field service operations. Other duties as assigned. Minimum Qualifications High School Diploma or General Equivalency Diploma (GED) 2 years related experience in meter reading and/or field operations Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Preferred Qualifications Education/ Experience: 2-4 years experience meter reading and electric utility industry Class "D" water license preferred, not required Knowledge, Skills & Abilities Intermediate knowledge of electric/water meter(s) reading Intermediate knowledge of city street and address systems Intermediate knowledge of public contact techniques and principles Ability to provide excellent customer service Ability to work a flexible schedule and assignments Ability to work independently and meet deadlines Ability to work in a team environment Licenses and Certifications Valid Class C Texas driver's license