Senior Platform Engineer

We are looking for an exceptionally motivated Senior Platform Engineer to accelerate the development and operation of cutting-edge web and mobile eCommerce applications across our many lines of business: retail
delivery/click-and-collect (B2C), wholesale B2B, and CPG brands both via retailer (B2B2C) and D2C where allowed. The role is a foundational piece of a highly visible, business facing team focused on aligning strategic
objectives with tactical demands in the cannabis industry, one of the fastest growing and most innovativeindustries in the US.

This is a hybrid position and requires onsite work at our Chicago HQ as needed.

• Demonstrate technical excellence in cloud infrastructure development, with expertise incontainerized environments, load balancing, network access control, identity access, cloud storage, and knowledge of monitoring and logging, TCP/IP, and API management.
• Experience with monitoring and logging tools (e.g., DataDog, Prometheus, Grafana, ELK Stack) with a strong understanding of networking protocols, including TCP/IP and HTTP/HTTPS.
• Expertise in automating cloud environment provisioning using infrastructure-as-code tools like Terraform, CloudFormation, or Serverless frameworks; proven experience in pipeline engineering and CI/CD practices using tools such as Jenkins, GitLab CI/CD, or GitHub Actions.
• Collaborate with teams to strategize, consult, and prototype, promoting best practices and innovative solutions for applications within the CI/CD pipeline and the cloud framework.
• Stay current with emerging technologies and architectural trends, evaluating their potential impact; advocate for integrating relevant new technologies to enhance performance and efficiency.
• Provide technical consulting and mentorship and demonstrate technical expertise in cloud technologies, containerization, incident response, and development tools and processes.
• Develop and execute Site Reliability plans to meet internal SLAs, ensuring systems are robust, scalable, and resilient.
• Craft preventative automation and standards to mitigate production infrastructure incidents. Spearhead the implementation of monitoring tools.
• Drive the development of compliance automation and policy-as-code to ensure efficient cloud governance.
• Deliver outstanding customer service to both internal and external customers, aiming for excellence in service.
• Communicate effectively about project status, risks, and issues to stakeholders and management.
• Manage conflicts involving timelines, budgets, and project scope autonomously, escalating complex issues when necessary.
• Design and develop tools, platforms, and frameworks that enhance developer productivity and streamline workflows.
• Guide changes through proper review and approval channels.
• Thrive in an agile development environment and contribute to enhancing customer experience through improved tools and services.

• Frontend: React, Next.js, Composable / Atomic Design
• Backend: Node.js, TypeScript, Serverless
• DevOps: IaC / Terraform, GitLab, AWS, Atlassian (JSM-Compass-Opsgenie), Datadog
• Architecture: Microservices based, API first, Cloud-native SaaS, Headless

• 4+ years of cloud technology experience demonstrating progressive professional development.
• AWS associate certification (Cloud Engineer, Cloud DevOps Engineer, Developer, Solution Architect, SysOps Administrator Associate) and/or relevant experience preferred.
• Proficient in IaaS and PaaS services on AWS/GCP.
• Well-versed in Infrastructure-as-Code and associated technologies (e.g., repos, pipelines, Terraform).
• Background in a Site Reliability Engineering (SRE) role.
• Skilled in using application monitoring tools like DataDog or Dynatrace.
• A strong inclination towards automation in all operational tasks.

• Must passany and allrequired background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must be a minimum of 21 years of age

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