Technical Trainer II

POSITION SUMMARY

Under limited supervision, conduct technical training courses for customers and/or employees on using complex situations for multiple products.

ESSENTIAL FUNCTIONS

• Interact with customers and functional organizations to develop specifications for the course content. (Essential)
• Ensures that training courses address all levels of customers in the use of company products/services. (Essential)
• Develop training curricula, determine training objectives, and prepare training programs, procedures, tests, handouts, and laboratory exercises. (Essential)
• Instruct participants in both classroom lectures and laboratory sessions. (Essential)
• Administer written and practical exams. (Essential)
• Works with engineering, sales, technical support, and manufacturing to ensure that course material reflects current product features. Must be willing to travel. (Essential)
• Assesses customer needs for future course development. (Essential)
• Complies with EBARA's safety policies, including participating in and completing all required safety training. (Essential)
• Maintains a clean and safe working environment compliant with Ebara and customer safety policies. (Essential)
• Performs other duties as assigned. (Non-Essential
  
  

POSITION QUALIFICATIONS

Education

• Bachelor's Degree in Engineering, Business, Communications, or equivalent experience.

Experience

• Two years of Instructor experience in a professional or academic environment is required.
• Four (4) to Eight (8) years of work-related experience, preferably in the semiconductor industry.
• CMP or Plating experience is desirable.
• Experience with standard concepts, practices, and procedures in the electrical and electronics fields with a basic understanding of chemistry.
• Strong Customer Relations skills.

SKILLS & ABILITIES

• Working knowledge of MS Office products including Excel, Word, Outlook, and PowerPoint.
• Speaking in front of groups. Strong time management skills. Self-starter.
• Demonstrated leadership and program management skills.
• Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers.
• Demonstrated teamwork and organizational skills.
• Demonstrated excellent written and oral communication skills.
• Provide verification of good driving record if servicing customers offsite

Competency Statement(s)

• The ability to lift 35 lbs. unassisted from the floor to waist level.
• The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.
• The ability to perform the essential functions of the position in a cross-cultural, demanding, and dynamic environment.
• The ability to perform the essential functions of the position without posing a direct threat of harm to themselves, others, or property.
• The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.
• The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.