Supervisor, Concussion Clinic Support
Emerson Hospital | |
United States, Massachusetts, Concord | |
310 Baker Avenue (Show on map) | |
Dec 04, 2024 | |
Supervisor, Concussion Clinic Support
Job Ref: 31108 Category: Clerical & Administrative Support Location: Emerson Hospital, Baker Ave Facility,
310 Baker Ave, Concord, MA 01742 Department: Concussion Center Schedule: Full Time Shift: Day shift Hours: M-F 8:00-4:30 The Supervisor of Concussion Clinic Support is responsible for ensuring the Concussion Center is fully operational to meet the demands of the medical team, support staff, Rehab Concussion therapists and patients. The Supervisor of Concussion Clinic Support will report to the Business Manager of Post Acute Service Line and provide operational oversight and strategic direction to areas related to the Concussion Center. The Supervisor of Concussion Clinic Support will augment patient, family and physician satisfaction while ensuring fiscal responsibility, enhance productivity, and oversee the regulatory functions for the department. The Supervisor of Concussion Clinic Support will be a team leader for the Clinical Office Coordinators and Insurance Coordinators and serve as a liaison between the support staff, medical staff and Rehabilitation Concussion therapists, in coordination of patient requests and care. This position will be responsible for assuring Patient Experience protocol is followed to provide exceptional customer service. Minimum Qualifications
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