Description
County National Bank (CNB) is an independent, locally-owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking, and provide outstanding client service and solid financial performance."
We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.
CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Consumer Lender - Underwriter, for our Main Office in Hillsdale, Michigan.
JOB SUMMARY
Underwrites and evaluates consumer loan applications and documentation to determine credit worthiness. Approves or rejects loan requests within loan approval limits. Assists branch managers/officers in qualifying loan applications while adhering to all underwriting guidelines, policies and procedures.
DUTIES
- Provides underwriting decision following guidelines (1st review) within 48 hours of file being submitted to the underwriting queue.
- Completes 2nd review within 48 hours of submission and processes Adverse Actions (Denied/Withdrawn files), when necessary.
- Validates loans to loan policy and guidelines, as well as getting the needed approvals.
- Assists loan originator with:
- Getting a credit analysis to do a self-employed income analysis and determining the qualifying income for self-employed borrowers
- Pre-approving borrowers
- Answering any questions branch managers may have
- Prepares and mails adverse action notices for loans that are denied or withdrawn, and for incomplete files.
- Verifies and inputs information in C1 (LOS system) and submits the loan for Processing.
- Provides underwriting checklist.
- Reviews, analyzes, and approves or denies Indirect applications.
- Maintains and protects confidentiality of customer information.
- Maintains regular, on-time attendance.
- Remains current in assigned training (online, video, in-house emails, telephone seminars, etc.)
- Manages and maintains portfolio past due activity (in cooperation with Loss Mitigation) and maturing loans.
- Stays abreast of competition products and pricing.
- Visits and maintains indirect relationships.
- Assists with the annual high-risk HELOC reviews and with real estate loans in non-accrual status.
- Obtains all signed disclosures and loan documentation as required in order to deliver a complete package to the Loan Processors in a timely manner.
- Provides training for new users of lending software.
- Provides training to new consumer loan and branch staff concerning consumer lending policies and procedures.
- Seeks solutions to create efficiencies, improve products and increase revenue.
- Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.
- Performs other various duties as assigned.
CONTACTS WITH OTHERS - INTERNAL
- Works closely with all loan personnel, tellers and other staff members to help solve various issues.
- Communicates on a regular basis with AVP- Retail Lending Officer and all loan staff.
CONTACT WITH OTHERS - EXTERNAL
- Daily contact with personnel at various outside offices and sometimes with new/existing clients.
- Communicates on a regular basis with vendors for insurance products.
- Communicates with indirect dealer partners.
Requirements
SKILLS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of Associate's degree in Business/Finance; Bachelor's preferred.
- Minimum of three years banking experience.
- Knowledge/Experience in lending procedures and policies.
- Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others.
- Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner.
- Positive and cooperative approach when working with others.
- Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management.
- Excellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications.
- Ability to maintain confidentiality and handle sensitive information.
- Knowledge of basic accounting principles.
- Excellent analytical, organizational and decision-making skills.
- Ability to read and interpret financial reports and legal documents.
- Strong computer skills with a proficiency in MS Word, Excel and Outlook.
- Ability to efficiently and accurately keyboard information, both computer and calculator.
- Ability to organize, prioritize and multi-task in a fast-paced environment while paying attention to details.
- Ability to cope with pressure resulting from timelines and impatient clients.
WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include:
- Works in a fast-paced office environment.
- Hybrid/Remote work option available.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
- Keyboard information (calculator and computer).
- Communicate effectively, both verbally and in writing.
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