Public Events Manager

Solitude Mountain Resort
life insurance, 401(k)
United States, Utah, Provo
Dec 04, 2024
Flex Year Round JOB TITLE: Public Events Manager DIVISION: Events REPORTS TO: VP of Marketing LOCATION: Solitude Mountain Resort CLASSIFICATION: Full-Time/ Flex Year-Round/ Salary POSITION: The Public Events Manager is responsible for leading a team to successfully activate public events and programs, developing an annual event calendar and budget, and coordinating efforts across departments as necessary. JOB DUTIES AND RESPONSIBILITIES: Event Planning: Conceptualizing, planning, and executing a diverse range of public events such as ski races, winter festivals, concerts, holiday celebrations, and themed parties. Budget Management: Developing and adhering to event budgets, negotiating contracts with vendors and suppliers, and seeking cost-effective solutions without compromising quality. Marketing and Promotion: Collaborating with the marketing team to promote events through various channels including social media, email campaigns, press releases, and advertising to maximize attendance and engagement. Logistics Coordination: Handling logistics such as venue selection, equipment rentals, transportation, accommodations, permits, and ensuring compliance with safety regulations. Coordinate closely with sales, F&B, recreational services, and ops teams to ensure proper resource alignment and successful event activation. Ensure event day staffing. Vendor and Sponsor Relations: Identifying and securing partnerships with vendors, sponsors, and local businesses to enhance event offerings and generate additional revenue through sponsorships and partnerships. Staff Management: Recruiting, training, and supervising event staff, volunteers, and temporary workers to ensure smooth operations and exceptional guest experiences. Guest Experience: Focusing on guest satisfaction by anticipating needs, resolving issues promptly, and implementing feedback mechanisms to continually improve events. Risk Management: Developing contingency plans, assessing potential risks, and implementing safety measures to mitigate any unforeseen circumstances during events. Post-Event Evaluation: Conducting post-event evaluations to analyze the success of each event, identify areas for improvement, and gather insights for future planning. Community Engagement: Engaging with the local community to foster positive relationships, support local initiatives, and ensure events align with the resort's values and community expectations. Management Responsibilities: Oversees the operations of both front and back of house based on seasonal needs Trains employees in proper safety and other duties as well as documentation to support those trainings Manages team member performance and expectations Schedules and assigns work Coaches and mentors team member on training and development items Actively participates in the hiring process and manages labor and schedules Approves timecards Collaborate with cross-functional teams to align efforts and maximize efficiency Serve as a role model for professionalism, integrity, and ethical behavior EDUCATION AND TRAINING: Bachelor's Degree Applicable Experience SPECIFIC JOB REQUIREMENTS: Strong Intermediate or advanced ski or snowboard ability 2+ years' experience in a public events role, preferably within the resort and/or hospitality industry Leadership skills Strong Interpersonal skills Excellent analytical skills Decisiveness Problem-solving skills The ability to delegate effectively Proven ability to complete projects according to outlined scope, budget, and timeline Strong computer and technical skills, including proficiency in MS Office and Excel Perks of Working Here: Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts. Benefits: Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees Pro deals with outdoor brands. Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program.