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Head of Medical Communications- Cranbury, NJ

Amplity Health
life insurance, paid holidays, 401(k)
United States, North Carolina, Charlotte
Dec 05, 2024
Come join the true partner of global healthcare companies, Amplity Health. We continually challenge the boundaries of medical and commercial strategies to accelerate the approval and launch of new drugs to improve the lives of patients.

Head of Medical Communications

We have a current opportunity for Head of our Medical Communications division. This is an exciting opportunity to grow our existing business line, reporting directly to our Chief Executive Officer. In addition to a competitive base salary, Amplity provides a comprehensive benefit package including medical, dental, vision, 401K, company funded short-term, long term, disability, life insurance, mental wellness program, generous PTO, paid holidays and more. The ideal candidate will reside in the Eastern time zone.

About Amplity

Amplity is a global contract sales and commercial organization partnering with pharma and biotech companies to provide tailored outsourced programs and communications throughout a drug's life cycle. We specialize in scientific stakeholder engagement and go-to-market strategies, emphasizing person-to-person interactions that build trust with physicians, patients, payers, community organizations, and life science executives.

Purpose of Role

The Head of Medical Communications plays a crucial role as business leader and true partner for our clients as we help them communicate complex medical messages to both healthcare providers and patients. Through the delivery of high value strategic offerings and multichannel communications products, the Head of Medical Communications will work with media buying, medical affairs, and brand executives in pharma and biotech to drive the business 'mission of mitigating health inequities to ensure all patients can get the care they deserve. Leading a high performing team to deliver on a successful business strategy is a top priority to ensure business line growth and profitability.

As part of the business line's growth goals, this leader will be responsible for ensuring the success of the media and agency offerings Amplity Medical Communications business currently delivers. This executive will also work with the larger Amplity leadership team and their direct reports in Medical Communications to develop and commercialize new offerings that help the business line quickly realize double-digit revenue growth year over year.

Key Accountabilities

  • Develop and lead a strong, appropriately structured, Medical Communications organization that has the vision, strategic plans, processes, success measures, talent, and market relevant offerings for the pharmaceutical and biotech industry to effectively drive business growth and mature with the company over time.
  • Manage all financial aspects of the business including forecasting and contributing to To Be Gained (TBG). Pursue opportunities to advance client relationships and agency business.
  • Drive a culture of high performance and transparency aligned with our company's values. Asses the talent of current and future Medical Communications professionals to deliver against the business lines vision, strategic plans, processes, success measures.
  • Optimize and modernize the roles, responsibilities, organizational structure, and reporting relationships within the business line.
  • Utilize data and analytics to inform strategic decision-making and optimize client outcomes.
  • Hold final accountability for the quality of all materials and assets that leave the agency.
  • Ensure the strength of relationships for integrated accounts, actively engaging with client leadership to maintain strategic alignment across brands or portfolios. Establish solid working relationships for non-integrated accounts.
  • Collaborate with business and support functional leaders across the rest of Amplity to increase efficiency and drive the successful development and sale of integrated offerings; e.g. strategic brand planning workshops with Pharma brand leaders where our Medical Communications and Intel executives are responsible for creating strategic messaging and segmentation findings and our Learning professionals are responsible for facilitating needed interactive workshops or training sessions for brand leaders.
  • Coach and Mentor team leaders to enhance their communication skills and refine strategies to meet client and organizational needs. Lead key client meetings and co-lead new business pitches.
  • Partner with corporate marketing to successfully launch a new name and rebrand for our medical communication business - one that is powered by Amplity - in 2025.
  • Support Amplity's Chief Growth Officer in ensuring the Medical Communications Business Development team has the product and offering exposure and input to be successful.
  • Integrate, and when needed consolidate or revise, marketing and communication tools and technologies used by Medical Communications to align with Amplity's corporate IT standards for compliance and security.
  • Ensure the team takes responsibility for integrating and leveraging Medical Communications customer and prospect data into Amplity's unified CRM platform to ensure a single source of truth for the company.

Essential Skills, Knowledge, and Experience

  • A minimum of a Bachelor's Degree from an accredited university or college required, with an advanced degree in Communications, Public Relations, Journalism, related field or Health Sciences preferred.
  • Background in medical/health sciences is required
  • 12+ years of professional experience, largely within Medical Communications and in positions of leadership.
  • Proven experience in managing large account portfolios(15 million +).
  • Deep understanding of multichannel marketing, customer behavior, and customer journey mapping.
  • Forward-looking strategy and planning orientation.

Leadership Capabilities

  • Collaborative Partner. Builds trusting and effective relationships with clients as well as leaders and colleagues across the company. Can understand their needs to
  • Hands-On Leadership Style. Leads by "doing" and ready to work side by side with the team.
  • Strong Talent Attractor and Developer. Attracts qualified, high-energy colleagues that thrive in Amplity's culture of partnership, accountability, and continuous improvement.
  • Growth Mindset: Curious and inquisitive with a passion for learning and growth.
  • Strong Communicator. A credible leader who gains the confidence of key stakeholders and brings the right level of energy and enthusiasm to each interaction. A good listener who synthesizes the core message and incorporates feedback into ways of working.
  • Dynamic and Flexible. Able to pivot as the company's priorities shift while staying aligned and united with key partners.
  • Champions a Great Place to Work. Promotes a culture of inclusivity and appreciation for different perspectives and ways of working.

All candidates and employees are expected to embody our company's EPIIC values, which create the foundation of Amplity's culture:

Excellence Passion Integrity Innovation Collaboration

ABOUT US

We have a 40-year track record of delivering solutions for Pharma and Biotech companies large and small.

Our wide-ranging capabilities include clinical and medical outsourced teams; clinical and medical capability development; companion diagnostic and precision medicine solutions; medical communications; expert engagement; remote and field solutions for patients, payers, and physicians; and strategic and access consulting. Therapeutically, we cross many areas but have been a leader in oncology and rare diseases.

Our one-of-a-kind Insights database offers clients a detailed view into patient-provider interactions and provider treatment rationale not found through any other provider.

Every offering, every touchpoint, every solution is designed to ensure our pharmaceutical client's patients gain access to and benefit from the best medicines for the right reasons.

OUR CULTURE

Our company values align to our partnership vision and define our culture. These EPIIC values are reinforced in our people, our processes, and the solutions we provide for our clients: Excellence, Passion, Innovation, Integrity, and Collaboration.

We believe that delivering on true partnership for our clients begins and ends with our own team, which is why we relentlessly recruit and maintain teams devoted to living our EPIIC values. The result? An inclusive, collaborative, and respectful culture we are proud of. We hold one another accountable to maintaining a safe workspace where we challenge one another to bring our best selves to work each day.

You will never feel unsure about how our EPIIC values look when lived out. We make conscious efforts to model and reward behaviors that remind our colleagues, clients, vendors, and partners what we stand for.

We foster a sense of belonging by ensuring contributions are heard and respected. We want every member of the team to feel like they have a voice and they can use it. Constantly challenged and always supported, each member of our team is empowered to create innovative, meaningful outcomes for our clients.

Opportunities with Amplity offer competitive compensation and dependent on the opportunity could include a comprehensive benefits package and 401K benefits.

To learn more about us, visit our website at amplity.com or our social media pages, linkedin.com/company/amplity-health and twitter.com/amplityhealth.

CELEBRATING DIVERSE PERSPECTIVES

We passionately champion a culture of belonging, with transparent company practices that drive diversity, equity, and inclusion. Our commitment to inclusion is core to who we are. We welcome people with diverse backgrounds and perspective who ignite curiosity and challenge the status quo. As a provider of services across 6 continents, our team is as diverse as the clients we serve and the countries we work in.

We seek to create an inclusive, fair, and respectful environment that celebrates the individual differences and unique perspectives each person brings; where everyone feels a sense of belonging and can be their true, authentic, and best self.

As an equal opportunity employer, we welcome everyone to our team. We promise to maintain a safe working environment where team members can thrive. The IDEA - Amplity's Inclusion, Diversity, and Equity Alliance - makes sure of it. The IDEA helps our organization embrace diverse business practices, creates a sense of community through colleague resource groups, reminds our leaders to sponsor and embrace diversity, equity, and inclusion, and encourages cultural competence and awareness through company-wide resources for learning.

Our commitment to diversity spans our people, our processes, and our suppliers.

OUR DIVERSITY POLICY

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

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