Supervisor - Table Games

About Bally's:

Bally's Corporation is one of the world's leading entertainment companies, with millions of players spread across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.

A career with Bally's means starting on a path to endless possibilities. Our growing business is in search of service-minded individuals who are looking for a place to build and grow; a place to excel; a place to truly make a difference. If you are looking to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary:

As a Table Games Supervisor, you will ensure integrity and compliance with all company and departmental policies and procedures and state regulations as it relates to this position.

Duties and Responsibilities:

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Provide prompt, courteous, and accurate dealing at assigned table(s)
• Perform accurate chip and cash transactions
• Observe, analyze, and maintain the integrity of all table game activity
• Ensure all table games employees provide optimum service to all guests
• Supervise the appropriate issuance of credit and player tracking
• Perform other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• High School graduate or equivalent
• Must have a broad knowledge of casino rules, regulations, and procedures
• Must be able to handle cash transactions with a high degree of accuracy
• Must have excellent customer service skills
• Must have outstanding written and verbal communication skills

Physical Demands:

• Lift up to a maximum of 50 pounds and frequently lift and carry up to 25 pounds
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reaching overhead.
• Requires manual dexterity to deal and collect cards and chips
• Requires visual acuity to perform close-up activities and peripheral oversight

Work Environment:

As a Table Games Supervisor, you may be exposed to bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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