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Hotel - Houseman

Bally's Corporation
United States, Louisiana, Shreveport
451 Clyde Fant Parkway (Show on map)
Dec 06, 2024
Description

JOB DUTIES AND RESPONSIBILITES:



  • Demonstrates a winning personality with refinement and character. Displaying an outgoing personality using confidence and style.
  • Performs all assigned tasks with enthusiasm, professionalism and exceeds our customer's expectations.
  • Provides professional greeting when interacting with guests and housekeeping personnel.
  • Ensures that all assigned rooms are properly cleaned with amenities and guest supplies properly placed as standards dictate.
  • Ensure that all housekeeping closets are properly stocked and neat and clean.
  • Responsible for reporting any Maintenance issues to dispatch.
  • Accurately uses proper telephone/radio techniques and etiquette.
  • Ability to relate effectively in one-on-one situations with guests and other members of the Company.
  • Be completely knowledgeable about all Bally's programs, promotions, activities and functions.
  • Answer patrons' complaints and resolves problems.
  • Must carry out safety and emergency procedures including, but not limited to; fire, crowd control, inclement weather and bomb threats.
  • Must communicate with guests and be able to direct/escort them to various facilities and functions within the property.
  • Must interact with guests and other Room Attendants in a courteous, empathetic and discreet manner.

    • Supports and maintains Bally's courtesy guidelines to guests and employees.

      • Promote outstanding guest relations.

        • Perform tasks outlined on daily checklist.
        • Performs other duties as assigned



        EDUCATION AND/OR EXPERIENCE:

        High school diploma or general education degree (GED); or one year's previous experience and/or training; or equivalent combination of education and experience.

        Qualifications
        Education
        Technical/other training (required)
        High School (required)
        Applied = 0

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