ESSENTIAL DUTIES AND RESPONSIBILITIES
- Opening/Closing cage staff and properties - Ensure that all main banks and cashier banks are opened, closed and verified daily in accordance with gaming regulations and make sure there is a smooth transition between shifts
- Supervision - Observe, assist and report on the frontline bankers and cashiers. Supervisors must help the frontline accomplish their daily duties
- Coach, Train and Review - All supervisors must help bankers and cashiers with understanding how to complete their daily task with accuracy and by company stay routine with completing all tasks by following company standards and procedures
- Coaching our cage team members through audit exception reports helps correct mistakes so they don't become frequent in the future
- Cover Breaks - Covering breaks for all bankers and cashiers is necessary when we are understaffed and at high business levels
- Drop Count Room Verification - All supervisors must have training and knowledge of the procedures on how to count, verify, and transfer drop funds in the soft count room on all properties. Also assist and train bankers and cashiers on the rules and procedures of verifying drop in the count rooms
- ATM/Ticket Kiosks - Supervisors must have training and knowledge of maintain accurate and necessary cash levels in all kiosks. All supervisors must also have training and knowledge of minor repair and or communicating the local maintenance team to repair on site at their earliest convenience
- Communication - All cage team are required to promptly notify management via email, phone, radio, or in person any issues or concerns that will need to be addressed
- Gaming Compliance - Supervisors and cage team members alike are responsible for ensuring all cage activities are in appropriate compliance with CDOG rules and regulations as they pertain to the cage and general overall daily casino compliance rules
- Closing shift variances - All supervisors are required to investigate, record, and report all cage variances
- Discipline and coaching- Supervisors are authorized to discipline when necessary to coach frontline cage employees as to what they see negatively effecting casino business. This include includes distributing exception reports and assisting in developing written disciplinary actions with proper approval from the cage manager
COMPETITIVE BENEFITS:
Bally's Black Hawk Casino offers: Health, Dental, Vision, 401K, PTO, Company paid Disability and Life Insurance; Employee Discount Meals, Subsidized Bus Passes, Reimbursement of Colorado Gaming License fees and Free Covered Employee Parking.
All benefits are effective upon enrollment after 60 days of employment. 401k is an automatic enrollment.
DISCLAIMER: Bally's Black Hawk Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Bally's Corporation is the leading U.S Omni channel provider of land-based gaming and interactive entertainment. Be sure to join the fast growing team today!