Concierge - Box Office (Part Time)

ESSENTIAL DUTIEIS AND RESPONSIBILITIES

• Stock, set-up and maintain the box office area
• Answer all questions and provide detailed and accurate information
• Perform ticket sales for all entertainment, including assisting guests with modifications, or cancellation requests
• Verbally communicates information to guests regarding the property's facilities whenever possible
• Resolve guest complaints within the scope of authority and informs management of any unresolved issue
• Provides great service at all times
• Balances cash and ticket transactions
• Assists with seating guests during show nights
• Performs other related duties as required