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Loss Prevention Sr. Process Specialist - Killeen, TX

First Community Services Data Processing
United States, Texas, Killeen
4400 Swanner Loop (Show on map)
Dec 06, 2024
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Loss Prevention Sr. Process Specialist
#767-23822
Killeen, Texas, United States
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Location
FCS Building
Location Address
4400 Swanner Lp.
Position Type
Full Time
Requirements
* At least 18 years of age
* High School Diploma or Equivalent
* Must be detail oriented, analytical, and organized
* Ability to maintain confidentiality
* Capable of meeting deadlines
* Working knowledge of Microsoft Office
* Good written and communication skills
* Comfortable in a repetitive environment
* Banking/Support Operations experience is preferred
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment
Job Description
* Complete risk review of checks accepted over-the-counter, through the Interactive Teller Machine (ITM), deposits made via mobile banking & on-us items
* Place or revise Regulation CC holds to reduce the exposure of risk to the bank and ensure holds are compliant
* Notify branches/lending and other support operations departments of holds placed and/or revised
* Complete holistic risk review of accounts with high risk scores in Verafin
* Initiate internal account closings and Verafin cases
* Process return notices
* Communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makers
* Make decisions on routine issues in accordance with the Loss Prevention guidelines and assigned approval limits
* Provide branch assistance
* Other duties as assigned
Position level will be dependent upon external and internal experience
Physical Requirements:
* Must be able to remain in a sitting stationary position for extended periods of time
* Constantly operate a computer and other office machinery
* Ability to lift up to 25 pounds
FCBI is an equal opportunity employer.
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