JOB PURPOSE
The Digital Product Model (DPM) Support Engineer I is responsible for support of the Honda DPM systems. This includes tools, methods and processes necessary for the development and verification of today's advanced products, including Automotive, Power Sports, and Power Equipment. The DPM Development Systems Engineer will assist with implementation and support of initiatives working with North American Business teams, Japan IT teams and global outsourcing vendors. The DPM Development Systems Engineer may serve as project team member representing CAD and PLM tools when collaborating with other AHM IT Units/Teams and HDMA function group users.
KEY ACCOUNTABILITIES
*Responsible for tools and processes within assigned CAD discipline
oMaintains system functionality and provides user support and training. Documents processes and procedures.
oTracks license utilization and proposes adjustments as necessary.
oAnalyses current situation to make incremental improvements to systems, methods, and processes
oLeads projects related to improvements of existing system.
oRecognizes and solves problems with moderate scope and complexity and identifies root cause of these problems
oProvides application expertise for users so that they can best leverage our tools to facilitate engineering decisions.
oCollaborates with Managed Service and Contingent resources to achieve results.
New Technology
oKey support role in implementing next generation CAD and PLM tools and processes.
oSupport large projects and act as NA PIC/Window Person for Global projects.
oImplement steps required to meet desired outcomes for broad and complex initiatives as defined by Team Management
oPrepare basic resource plan for implementation and support initiatives
oIdentify opportunities for sharing and utilizing CAD and PLM tools across the enterprise thus extracting maximum benefit.
oSupport new technology implementation and encourage PDCA for continuous improvement 70
QUALIFICATIONS, EXPERIENCE, & SKILLS
Minimum Educational Qualifications
Engineering or IT Bachelor's Degree or equivalent job experience
Minimum Experience
0-4 years practical experience
Qualified candidates must have basic or working knowledge of at least 2 of these disciplines:
oProduct design and manufacturing principles (Design, BOM, Specification, Testing)
oEnterprise Product Lifecyle Management Applications (DS 3DExperience, ARAS Innovator, Siemens Teamcenter or similar)
oMechanical engineering principles (Stress, strain, force, mass, etc.)
oDesign and Manufacturing Applications (CAD, CAE, CAM or CAT)
Qualified candidates must have basic or working knowledge of at least 2 of these IT disciplines:
oComputer Operating systems, database and application administration
oProgramming skills (compiled languages and scripting)
oFundamentals of DevSecOps framework
oAgile Development methods
Other Job-Specific Skills
Ability to communicate clearly in writing or verbally
Willingness to learn
KEY PERFORMANCE INDICATORS
Maintain stability of assigned systems
Completion of assigned project tasks.
Completion of assigned ITSM tasks.
COMMUNICATIONS & WORKING RELATIONSHIPS
Internal Contacts
Peers: The success of DMS's mission is dependent on strong teamwork. This associate must work well within their team.
Users: DMS can only be successful if the users are getting value from the solutions DMS provides. This person must work closely with the users to be able to represent their voice.
Supervisor / Unit Manager: provide updates/status, receive direction, problem escalation, obtain approvals and/or feedback
IS Security & Infrastructure staff: Consult on related access provisioning and confidentiality efforts
External Contacts
AHM (R&D, PSP), 4MOC, DX
Consultants at 3rd party partners (Service Providers)
Consultants at collaboration partners like Dassault, IBM, Autodesk
DECISIONS EXPECTED
Influences decisions typically less than $100K
Propose small project for system improvement
Track software utilization and propose licensing adjustments
Propose DPM operations and support improvement initiatives for new systems or advanced technology
AHM COMPETENCIES
Problem Solving & Decision Making
Teamwork
Flexibility & Adaptability
Technical
Initiative & Accountability
Business Acumen
Customer Focus
Creativity & Innovation