Manager, Software Engineering

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Our Engineering & Tech Operations team builds and operates sophisticated solutions for global business challenges that cross cultures, and legal jurisdictions, and impact millions of people and businesses every day. We hire people with a broad set of skills and people who want to work on creating never-been-done-before solutions at scale while ensuring world-class reliability and security. Our Agreement Cloud is a revolutionary solution that changes the way people live, work, and come to agreement.

We're looking for a self-motivated, hands-on integrations engineering manager, who will be leading a best-in-class engineering team. The ideal candidate will be passionate about building integrations and services between Docusign and many key business partners. You will do this while working with a team of passionate people, who care about their customers and want to deliver quality solutions that improve customer productivity for complex workflows. The desired candidate will be a well-rounded, hands-on engineering manager, who is fearless in jumping into any level of the stack and has shown experience in web development, a flexible attitude, and skills to learn and share. This person enjoys working in a fast-paced agile environment, cares about their decisions, and is focused on quality-driven development. Docusign currently supports many integrations, such as Salesforce, HubSpot, and ServiceNow, and we are building new key integrations. This role will be responsible for the integrations and common platform components shared across these integrations.

This position is a people manager role reporting to the Senior Manager, Engineering.

Responsibility

• Lead a team to architect and build high-quality, ship-ready code with unit tests, logging and monitoring
• Work with product and project teams to understand and translate sending integration requirements into software requirements that are well-defined, measurable, and attainable
• Own and deliver accurate effort estimations for each release cycle
• Foster career development for your team
• Deliver products that delight customers while managing the health of the code base through continuous refactoring and management of technical debt
• Be an expert at agile continuous delivery, DevOps, and TDD/BDD and champion the culture, processes, and tools required to maintain a frictionless high-quality development environment
• Dive deep into technology and are at the forefront of the latest tools, technologies, and strategies and help evaluate, prototype, and introduce them to our team
• Provide coaching and leadership in software best practices, and automated test strategies, and work toward flattening the cost of change curve for our software products and services
• Prioritize great user experiences and be a partner to product management/engineering, sales, operations, and other parts of the business

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BS/BA degree or equivalent work experience
• 5+ years of combined software development management experience across multiple languages and frameworks or equivalent experience
• 5+ years of hands-on software development or equivalent experience
• Experience consuming and developing solutions that are highly interactive with internal and external APIs and web services
• Experience with SaaS or Cloud

Preferred

• A passion for continuous improvement
• Experience building learning organizations that keep up with the state of the art and mentoring your team
• Experience building high-performing, secure applications and building security into the DNA of products
• Knowledge and experience in high-scale, highly available (99.99+) systems
• Experience with Git, continuous integration, and deployment tools
• Experience working in an agile development environment
• Curiosity and ability to learn new technologies and toolsets
• Prior experience building an integrations platform/infrastructure to seamlessly integrate 3rd party applications
• Demonstrated track record leading geographically dispersed teams
• Experience with language, framework, and toolset agnostic, having worked in at least 3 languages or paradigms, or equivalent experience
• Experience with advanced web applications and TDD on the client side

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800.00 - $245,150.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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