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Senior Manager - Demand Planning

L'Oreal USA, Inc
flex time, 401(k), remote work
United States, New York, New York
Dec 08, 2024

Job Title Sr. Manager - Demand Planning

Division: Consumer Products Division

Location: New York, NY

Reports To: Director - Demand Planning

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oreal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

What You Will Do:

The Demand Planning team develops accurate and timely demand forecasts while reducing inventory/working capital, and minimizing forecast variability. They partner with commercial planning teams (Sales, Marketing, Finance, and Customer Planning) to gather inputs to build the consensus demand plan through the S&OP process for CPD.

This role will lead the Hair Metier for L'Oreal Paris, including Hair Care, Styling and Hair Color. This role will be responsible for the day-to-day planning process for Hair Care and Styling, as well as oversight and ownership of the Hair Color category.

  • Develop accurate and timely demand forecast while reducing inventory/working capital, and minimizing forecast variability
  • Partner with commercial planning teams (Sales, Marketing, Finance, and Customer Planning) to gather inputs to build the consensus demand plan through the S&OP process
  • Work closely with the supply planning team to understand and resolve known supply constraints or excess inventory risks and communicate to commercial teams in the S&OP demand review.
  • Work with the business in action plans to help in the excess/obsolete reduction and be more and more aligned in the L'Oreal for the future goal of zero destruction.
  • Ensure consistency of forecast assumptions across the business unit, including base business trends, promotional plans, new launch volumes, planogram changes & seasonal volume.
  • Ensure alignment of Demand Forecast with Sales Estimate and/or provide reconciliation and analysis of variance
  • Focus on accuracy of demand plan for new product launches, based on accurate analysis of distribution builds and velocity/share expectations
  • Analyze historical sales data and future plans. Work cross-functionality and proactively monitor forecast error/accuracy including root cause analysis to achieve continuous improvement in demand forecast accuracy
  • Prepare written analyses, documentation, reports or other data
  • Provide business guidance to junior members within the Demand Planning team.
  • Drive enhancements within the CPD Demand Planning process.

What We Are Looking For:

Required Qualifications:

  • BA/BS degree in Supply Chain, Engineering, Business or related field preferred
  • Minimum 5-7 years of relevant business experience within Manufacturing or Supply Chain
  • Possess well-developed communication (written and oral) and interpersonal skills to be able to build strong work relationships with all levels of the organization
  • Have the ability to synthesize information and create a clear synopsis of key issues
  • Possess strong organizational skills with the ability to prioritize, handle multiple tasks, and work independently
  • Ensure attention to detail
  • Demonstrate professional judgment and sound decision-making skills
  • Demonstrate success in persuasion, influence and negotiation skills
  • Demonstrate success in leading and developing a team of individual contributors and leaders
  • Ability to manage in complex situation often needing to deliver innovative results
  • Demonstrated success in persuasion, influence and negotiation skills
  • Results oriented
  • Develop appreciation of global markets and cultural diversity
  • Ability to elevate performance of peers, leading by example.

Competencies Required:

  • Innovator
    1. Puts the consumer as the central focus
    2. Challenges the status quo and strives for excellence
    3. Innovates beyond the product
    4. Seizes what is just starting and opens new ventures
  • Strategist
    1. Builds a shared vision and strategic frame
    2. Creates strategic scenarios for growth
    3. Leads transformation by aligning organization and human capabilities
    4. Demonstrates sound judgement in decision making
  • Entrepreneur
    1. Takes accountability with courage and transparency
    2. Builds a consumer / customer-centric organization
    3. Give space initiatives and enables teams to take risks
    4. Delivers both sustainable and short-term results with integrity
  • Integrator
    1. Fosters a climate of trust, and constructive confrontation
    2. Develops collective performance of the team
    3. Encourages transversal cooperation
    4. Actively networks for effective stakeholder management
  • People Developer
    1. Treats all individuals in a respectful and consistent manner
    2. Leverages diversity
    3. Stimulates learning
    4. Empowers and develops individuals to contribute to their best

What's In It For You:

  • Salary Range: $117,400 - 167,300 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs

To learn more about L'Oreal's commitment to sustainability, please click HERE

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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