New
Patient Registration - L&D - 40 hrs/wk - Afternoons - West Bloomfield
Henry Ford Health System | |
United States, Michigan, Troy | |
Dec 24, 2024 | |
GENERAL SUMMARY: Under general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. EDUCATION/EXPERIENCE REQUIRED:
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