Medical Call Center-AT-49504

We are seeking dedicated and experienced candidates for a call center in a health care setting. These are temp to hire roles with opportunities for long-term employment. Successful candidates will have at least 1 year of experience in a medical call center environment, possess strong typing skills (40 WPM), and be familiar with medical terminology.

• Provide exceptional customer service in a fast-paced health care call center environment.
• Manage and resolve inquiries from patients, clients, and health care providers.
• Use medical terminology effectively to assist with inquiries related to health care services.
• Maintain accurate and timely documentation of calls and cases in the system.
• Work collaboratively with team members and other departments to meet organizational goals