Receptionist

We are seeking a highly professional and well-organized Front Desk Receptionist to be the first point of contact for visitors, clients, and staff at our office. This position plays a critical role in maintaining a positive and professional first impression of our company. The ideal candidate will possess excellent communication skills, be punctual, and present a polished, business-professional appearance. While the phone volume is relatively low, administrative tasks and ensuring the office runs smoothly will be a key part of this role.

• Greet visitors in a friendly and professional manner as they arrive.
• Confirm the visitor's identity, purpose, and appointment, ensuring only authorized individuals are allowed access to the office.
• Escort visitors or direct them to the appropriate person or meeting room as necessary.
• Maintain a professional demeanor at all times, even in stressful situations.
• Perform general administrative tasks, including updating address changes, filing, and organizing documents.
• Process incoming mail and packages and distribute them accordingly.
• Assist with scheduling or coordinating appointments, meetings, and events when required.
• Ensure the reception area is clean, organized, and stocked with necessary supplies.
• Handle light data entry and ensure accurate record-keeping for visitors and correspondence.
• Answer incoming calls, directing them to the appropriate department or personnel.
• Take messages and ensure timely communication with relevant team members.
• Maintain a calm and professional phone manner, particularly when dealing with inquiries or concerns.
• Screen visitors and vendors to ensure security protocols are followed, ensuring unauthorized individuals do not gain access to the office.
• Monitor and control the entry of office staff, visitors, and delivery personnel into the building.
• Balance a variety of administrative tasks throughout the day, such as handling calls, managing the reception area, performing clerical duties, and assisting other team members.
• Be prepared for occasional overtime or earlier start times, particularly during busy periods