Remote

Senior HR Business Partner, TrainAI

RWS

parental leave, paid time off

United States

Dec 11, 2024

Senior HR Business Partner, TrainAI

Job Locations

US-Remote

Job ID

2024-4359

# of Openings

Job Purpose

Over a thousand community colleagues around the globe are the cornerstone of our fast-growing AI services business.

The role combines partnering with leaders on their specific people plans with direct support to our Train AI business.

Building effective partnerships with the Train AI operations team.

About RWS HR

Our business is nothing without our people. As part of our global Human Resources team, you will be supporting over 8,000 people, across 100 legal entities in 43 different countries. We have a vibrant and nurturing culture where everyone can learn, grow, and thrive. We also love ideas and exploring new ways of doing things, united by our love of language.

Job Overview

Key Responsibilities

Support Train AI operations

Act as a liaison between program operations and HR People Services to ensure superior HR delivery to the business.

Coordinate delivery on HR-related projects and initiatives.

Ensure that our engagement with our community colleagues is clearly defined, fair and always compliant with local rules and regulations

Be the key contact person for any HR / employee related input to RFPs

Act as an escalation point for both program operations and community employees.

Based on feedback you receive from program leadership and community employees, initiate improvements to processes while ensuring they are scalable and efficient.

Partnership with leaders and managers

Build strong relationships with internal clients to support them with their people plans and in implementing global strategies and initiatives.

Under the leadership and direction of the Lead HR Business Partner, work with the Train AI team on organizational development including transformation, culture, change management, leadership development, organizational design, cost-efficiency, talent management, succession planning, and performance management processes.

Advise and coach leaders and managers in people management across the scope of employment lifecycle, including recruitment, induction, performance management, development, colleague relations, reward, succession planning and wellbeing.

Provide guidance and input on colleague relations issues, and partner with country HR teams on discipline, grievances, performance, absence management and restructuring/redundancies as required.

Additional tasks and activities

Act as a back-up for the Lead HR Business Partner in providing support to the Strategic Business Unit of which Train AI program is part.

Support HR tasks, activities and initiatives of the wider Business Unit.

Skills & Experience

Experience of working in a fast-paced, complex, global company, working directly with managers and leaders as a trusted adviser.

A breadth of exposure across the range of HR specialisms including performance management, leadership development, colleague relations, reward, succession planning and wellbeing.

Commitment to delivering results, an effective communicator and influencer capable of building relationships and driving through change while working in a collaborative and proactive way.

A positive, can-do and pragmatic approach to challenges and complexity. Able to gather and interpret complex information, bringing the right people together to make decisions.

An organised approach to work with good prioritization skills, project management skills, high level of numeracy and literacy with a focus on attention to detail and the ability to meet deadlines and make best use of limited resources.

A focus on efficiency and continuous improvement, incorporating people analytics and practices to enable data driven business decisions and working with others within and outside HR to drive consistency.

Able to effectively collaborate and influence others around the world, both requesting and delivering on agreed goals and maintaining excellent two-way communication.

CIPD, PHR/SPHR or SHRM-CP/SHRM-SCP or other relevant qualification with minimum of 5+ years' experience in an HRBP or generalist role at senior manager level, with experience of operating in a geographically dispersed organization with colleagues located across multiple countries.

Base Pay

$110k - $130k / year

Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

Benefits

Amazing benefits! (Seriously!)
Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
Company-wide agile work policy with flexible work arrangements.
Opportunities for training, professional development, and personal growth.
Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity.
The rare opportunity to impact how organizations communicate globally. There's a reason we work with 90 of the top 100 brands.

Candidates must reside in the following states to be considered:

EST coverage will be required for this role

California, Colorado, Florida, Illinois, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, Texas, Washington, Wisconsin.

Life at RWS

At RWS, we're here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

Over the past 20 years we've been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and well Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.