Supervisor Eligibility - LHB

Health Care Service Corporation
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Iowa, West Des Moines
6965 Vista Drive (Show on map)
Dec 11, 2024
At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job SummaryThe Eligibility Supervisor is responsible for the day-to-day supervision and management of an Eligibility team enabling the team to meet its client and corporate commitments. Responsibilities include, but are not limited to, successful achievement of team quality, production and service expectations, staff development, successful implementation of new clients, and retention of existing clients. The Supervisor is responsible for providing technical guidance and coaching, answering complex or difficult questions, advising team members regarding processes and procedures, and providing support to ensure all department goals are met. Required Job Qualifications: High School Diploma or GED equivalent 3-5 years eligibility, insurance, administration or employee benefits experience. Self-directed individual who works well with minimal supervision Excellent verbal and written communication skills Strong leadership, organizational and interpersonal skills Ability to work effectively with employees/members, providers, clients and differing levels of co-workers including Client Managers and all levels of staff Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form Ability to effectively deal with problems in varying situations and reach resolution Ability to read, analyze and interpret documents and Summary Plan Descriptions (SPDs) Flexible; open to continued process improvement Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS Excel/Word Preferred Job Qualifications: Bachelor's degree Previous supervisory or management experience Self-Funded Insurance/Benefits and/or TPA experience Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! EEO Statement: We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Pay Transparency Statement: At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, a minimum of 15 days' of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time associates. The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Min to Max Range: $40,400.00 - $75,800.00