IT Systems Administrator Intern

Interstates is seeking an IT Systems Administrator Intern to join our team in either Sioux Falls, SD or Sioux Center, IA. As an intern, you will assist in the support and maintenance of various internal systems, ensuring smooth operations across the organization. In this role, you will provide support in areas such as system administration, troubleshooting, and managing associated responsibilities, gaining hands-on experience while contributing to the success of our internal infrastructure. This is a great opportunity to develop your skills and work in a collaborative, innovative environment.

About us:Interstates meets the electrical and automation needs of companies around the world. For over sixty years, we have tackled complex challenges and developed innovative solutions for industrial manufacturing and processing facilities. What started as a small electric company has evolved into an organization with over 1,000 employees and multiple locations throughout the Midwest. At Interstates, we treat each other like family because our team is the foundation for our success. Our collaborative workplace is based on trust, integrity, and support for one another.

Essential Duties and Responsibilities:

Under the support and guidance of System Administrator(s), the IT Systems Administrator Intern completes projects, duties, and tasks, including assistance with:

• Endpoint Management
• Access management
• Planning and executing tasks for IT projects. Responsibilities include collaborating with internal IT and business partners, completing work towards project milestones, documenting progress, and outcomes.
• Contribute to day-to-day operational and system administration workload. Share insights and knowledge with the team through regular meetings.
• Assist with overall IT support of our customers/business partners. This includes but is not limited to troubleshooting the technical issues for the operational teams we support with a sense of urgency and a proactive customer service mindset. After hours support of scheduled maintenance or ad hoc resolution of issues may occur.
• Documentation of system configurations, procedures or troubleshooting steps, network maps, and knowledge base articles.
• Other duties may be assigned.

This position may have access to Protected Health Information. In accordance with HIPAA Privacy Rule, the person filling this position has been trained on Interstates HIPAA Privacy Policy and agrees to abide by the stipulations set forth in that policy.

Application End Date: January 31, 2025

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Pursing a degree in Information Systems or a closely related field.

Travel Requirements: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected less than 5% of the time.

Other Skills & Abilities:

• Knowledge in Microsoft O365, on-prem ADFS, Exchange Hybrid Environment, Windows Server, Desktop OS, and Power Shell is preferred, but not required to perform work assignments.
• Ability to complete assigned tasks and follow-ups. This position requires high standards of professionalism and confidentiality. Must be able to work independently, yet keep leaders informed on the status of work and important issues.
• Must accept responsibility for assigned tasks, possess good organizational skills and the ability to prioritize work and deal with stress. Must be capable of working cooperatively with others.
• Must be capable of handling the work schedule and attendance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels from high-speed computer printers and other peripherals. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to various work-sites may also be required, depending on the assignment.