Operations and Certification Specialist

Full-time exempt position for TUV SUD America Inc. Occasional local and domestic travel may be required. Hours beyond the normal work week may be required to satisfy deadlines.

Roles and Responsibilities:

Recruiting activities for lead auditors/auditors: conduct internet searches, social media platforms and maintain external job postings for lead auditor/Auditor candidates. Pre-screen candidates to prepare for interviews. Support leadership team with additional hiring activities.

Coordinate and maintain onboarding plans. Support training of new employees on internal databases and procedures.

Manage Auditors status in iCert (Standards, EA codes, appointed duration. Maintain auditor qualification records in iCert.

Support tracking of auditor performance tasks such as timeliness of report submission, rejection response and other key audit operations activities that affect timing of certificates.

Responsible for iCERT support to audit staff (reset passwords, upload problems, workflows, etc) as needed. Also responsible for granting or terminating user rights as assigned by Certification Body Manager/Assistant Manager.

Oversee new auditor mentoring program; assign mentoring auditors to new auditors

Maintain monitoring auditing program. Identify auditors and coordinate with customer service to schedule monitoring audits. coordinate review of monitoring results.

Maintain QMS documentation in iCert

Coordinate ANAB witness and office audits. Work with Customer Service to schedule witness audits, provide required documentation to ANAB.

Request pertinent documentation from the client or auditors to aid in audit planning for accreditation witness audits and office audits.

Assist with certification body/Operations activities and Improvement Projects.

Maintain and manage external accreditation databases, examples ( EQM, SQF, OAISIS, TIA)

Maintain Cert body auditor forum teams page, send out CB alerts and CB news to identified TUV SUD recipients.

Administer SQF program; coordinate technical reviews/Veto reviews

Other activities as designated by Certification Body Manager/Assistant Certification Body Manager

Education and Experience:

10+ years work experience in the Management Systems Certification business or similar / related field.

Skills:

Computer Proficiency

Excellent Project Management Skills

Excellent Communication Skills

Experience with Management System Standards

Excellent interpersonal skills

Equal Opportunity Employer - Disability and Veteran

TUV SUD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

For more information on applicable equal employment regulations, please refer to the following: Labor Law 2024

Full time / permanent

remote

Home Office

United States

Other Target Groups

Professionals 6 - 10 years of experience

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