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Communications Manager

University of California - San Francisco Campus and Health
United States, California, San Francisco
Dec 13, 2024

Communications Manager

CTSI

Full Time

82842BR

Job Summary

The Office of the AVC-CR and CTSI are recruiting for a dynamic, experienced communications professional to serve as the Communications Manager. Reporting to the Director Operations the incumbent with work with the Associate Vice Chancellor of Clinical Research and CTSI Director and Administrative Leadership to develop and implement a strategic communications plan and branding strategy to support the both the AVC-CR Office and CTSI, ensuring metrics of success and impact are incorporated. They will advance the goals of the Associate Vice Chancellor for Clinical Research and CTSI Director while increasing stakeholder awareness and utilization of CTSI resources and infrastructure. Through branding and events, the incumbent raises the profile of CTSI programs, and conveys their value and impact to stakeholders (researchers, research participants, UCSF leadership, community partners, NCATS) and creates mechanisms to ensure that stakeholders' priorities are identified and their needs and priorities are continuously incorporated into CTSI programs and services. The incumbent will execute organizational communications including the following: developing and maintaining digital sites for the AVC-CR Office and CTSI, disseminating information via communication channels (i.e., announcements, calls to action, newsletters, social media, and Townhalls), designing and implementing information campaigns which include components of written, visual, digital, and electronic communications, liaising closely with UCSF's central comms team and others to ensure alignment and leverage opportunities for collaboration on communications priorities, meetings, events, and managing select media releases including pitch drafts and news stories. Representing the AVC-CR Office and CTSI within leadership forums organized by UCSF central communications.

Additionally, the incumbent will work closely with both the Director Operations and the Associate Vice Chancellor of Clinical Research and CTSI Director to assess communication needs within the Office and CTSI and develop implementation plans to meet those needs. The position is hybrid, with a minimum expectation of quarterly onsite work, with the possibility of up to 12 times annually based on priority events or responsibilities.

The salary range for this position is $110,000 - $130,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Office of the Associate Vice-Chancellor of Clinical Research (AVC-CR), a division within the Office of Research, provides executive leadership for the UCSF clinical research community to support enterprise-wide administration, infrastructure, and services. This includes representation of the UCSF clinical research community to the Vice Chancellor of Research (VCR), other UCSF leadership, and extramural stakeholders. The office of the AVC-CR works with campus clinical research leadership to improve clinical research support across sites, schools, and disciplines. The office directs and facilitates the development and implementation of innovative programs and activities that address the priorities of the clinical research community. These include programs in clinical trials operations, enterprise-wide biobanking, clinical trial data sharing, and additional areas of need. The AVC-CR also directs and serves as principal investigator for the Clinical and Translational Science Institute (CTSI).

The Clinical and Translational Science Institute (CTSI) is a large, highly complex research unit within the Office of the AVC-CR that spans the four UCSF health science schools (Medicine, Pharmacy, Nursing and Dentistry), the UCSF Graduate Division, and collaborating affiliates of UCSF. The mission of CTSI is to facilitate clinical and translational research to improve patient and community health. CTSI does this by providing infrastructure, services, and training to make research more efficient. CTSI develops broad coalitions and partnerships at the local, regional, and national levels to enable a transformation of the research environment. CTSI has $25-$28M in annual funding from multiple sources (NIH, institutional, philanthropy, industry and other) and includes 20 interdisciplinary programs

The Office of the AVC-CR and CTSI is committed to building and supporting a diverse and inclusive workplace, is an equal opportunity employer, and is a workplace that strives to invest in the overall well-being of our employees through comprehensive benefit offerings, professional development, engagement, wellness programs, and a focus on work life balance.

Required Qualifications


  • Bachelor's degree in related area and / or equivalent experience / training
  • Minimum of 3 (three)years of directly related experience
  • Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications
  • Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications
  • Strong skills to create, develop, and implement comprehensive long and short term strategic communications plans
  • Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and / or broad general audiences
  • Solid written, verbal, interpersonal communications, active listening and political acumen skills.
  • Knowledge of appropriate editorial style for various publication types (i.e., newsletters, websites, etc.)
  • Proven skills to collaborate within and across departments to coordinate and exectue communications plans. Interpersonal skills to maintain professional relationships with department managers and peers.
  • Proficient in ability to use discretion, tact, diplomacy, and maintain all confidentiality
  • Demonstrated commitment to diversity, equity, inclusion, and antiracism (DEIA) and commitment to self-reflect and educate oneself on DEI, anti-racism, and social justice issues.

Preferred Qualifications


  • Master's degree in relevant discipline preferred but not required
  • Knowledge of location protocols and channels for communication internally and externally.
  • Knowledge of computer applications for publishing, image handling, and / or web production
  • Ability to develop, implement, and maintain systems to maximize efficiencies of work in addition to tracking work progress (evaluative measures)
  • Knowledge of the organization, including its mission, vision, goals, policies, and infrastructure; strong knowledge of current affairs and issues impacting the University's mission of teaching, research and public service.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

007477 COMM SPEC 3

Job Category

Professional and Managerial

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

M-F; 8-5PM

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