Special Advisor Foundation Development

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A Brief Overview
The Special Advisor, Development will report into the AVP of Institutional and Events Fundraising (IEF), with a dotted line and providing equal support to the AVP of Individual Giving (IG), driving and supporting revenue of $90M+ between IEF and IG and assisting with the management and day-to-day operations of two teams encompassing approximately 65 people. The role is a visible member of the development team, providing day to day operational and strategy support to the AVP of IEF and IEF senior team members and AVP of IG and IG senior team members.

The Special Advisor directly supports and acts as a strategic partner to the Associate Vice Presidents and IEF/IG senior team members, maximizing the AVP's productivity by ensuring they have the time, space and information to effectively address the most important challenges and goals of the seven revenue driving programs. The role will develop and execute cross functional projects, drive initiatives to completion, lead and support tech solutions and work closely with IEF/IG leadership to ensure program effectiveness and maximum revenue.

The Special Advisor acts on behalf of the Associate Vice Presidents in their absence and serves as their surrogate in meetings with hospital staff and/or donors when appropriate. The role serves as an integrator to teams across the Foundation, identifying and catalyzing opporutnities for collaboration and ensuring cohesive communication on behalf of IEF and IG. The role serves as partner across IEF/IG to develop strategies that support and advance the IEF/IG teams and hospital mission. They will be a key team member in connecting teams and seeing opportunities for synergy across IEF and IG, the Development team and the entire Foundation.

The Special Advisor will manage complex projects and multiple responsibilities simultaneously, blending long-term priorities with the urgency of immediate needs. They will ensure that leadership principles established by the AVPs and the Foundation culture strategy are instilled in the team and their interactions with colleagues and stakeholders. They will collaborate with and achieve actionable results through others, build strong and sustainable relationship and interact with all levels of the Foundation. The position demands independent judgment, discretion, diplomacy, professionalism, and the ability to conduct oneself in a highly professional manner. The position requires strong communication skills across the enterprise as IEF and IG collaborate with hospital leaders to drive revenue to the enterprise.

What you will do

• Work with AVPs to devise strategies and provide tactical support to achieve $90M+ fundraising goals, meeting IEF/IG's responsibilities for annual revenue and continual fundraising growth.
• Provide AVPs with weekly analysis of team trends and tracking progress toward goals. Proactively escalate areas that need immediate attention and elevate progress worthy of team recognition and celebration.
• Collaborate with the AVPs on major hospital initiatives, projects and donor activities. Ensure that the AVP's time is leveraged most effectively and understand the breadth of projects and initiatives within their purview. Communicate project status to stakeholders and key project participants.
• Serve as a point of collaboration between the IEF, IG and Development teams with the Development Administration team to maintain, foster and grow Foundation synergies that drive continually improving fundraising results
• Facilitate decision-making by the AVPs and manage commitments directly involving the AVP, ensuring they are properly briefed, well-informed and engaged. Ensure information arrives at the right point in their decision-making process and that follow-up occurs.
• Foster clear, complete and actionable communications from the AVPs through multiple channels, including in-person meetings, videos and emails. Encourage bi-directional communication and cultivate a flow of relevant information through developing and executing plans to cascade information to various programs within IEF/IG.
• Partner with the AVPs to support the facilitation of discussions and prep materials for top prospects with capacity to make gifts of $1M+.
• Support the AVP's fundraising goals and closure of new gifts to the hospital. Ensure that corresponding gift documentation protects the hospital and reflects donor intent.
• Develop high level plans and briefing documents to prepare the AVPs, CDO, VP and CEO for conversations with prospects who have the capacity to make transformational gifts. Work with relevant hospital leadership in preparation for these conversations.
• Regularly interact and communicate with major hospital donors, constituents and senior hospital leaders.
• Draft and prepare talking points, presentations and documents for use by the AVPs in internal meetings and with hospital constituents.
• Demonstrate sound judgement regarding when to solve problems independently and when to bubble up to AVPs.
• Serve as a proxy in AVP's absence acting in an advisory role - handle requests, seek out and provide answers, accurately reflect the AVP's position in internal meetings to help drive understanding of his/her views.
• Serve as a liaison between the AVPs and the IEF/IG leadership teams providing support with thought partnership, strategy, prioritization and connecting workstreams.
• Continuously seek to improve processes and streamline collaboration across team members. Ensuring prep documents are completed and submitted 24 hours prior to internal and external meetings that involve the AVPs or leadership. managing Wawa Cart volunteer submissions, managing and coordinating IEF/IG team meetings and IEF/IG Senior Team meetings, etc.
• Perform quality control across the IEF/IG teams to ensure standards are being met with consistency and excellence.
• Assess staff educational and training needs. Provide recommendations for professional development and help structure quarterly IEF/IG team meetings Prepare AVPs communications that contribute to building a culture, foster team connection and ensure team members feel well informed.
• In support of the IEF/IG Leadership Teams and Board and Volunteer Relations, responsible for establishing and building relationships with a wide range of corporate volunteers, specifically, Corporate Council.
• In support of the Board and Volunteer Relations and IEF team members, envision, plan, and execute bi-annual Council meetings, including additional engagement/learning opportunities (i.e. social/cocktail events, Catalyst Group activities, etc.)
• Partner with vertical leads and the technology team to champion, scope, and rollout all technology needs across IEF, such as dashboards, platforms, Salesforce functionalities, and reporting. This will include partnering across the Foundation to develop policy to support consistent adoption and usage.
• Partner with Prospect Develop to develop process around portfolio reviews, pipeline meetings, and prospecting requests.
• Partner with Donor Relations to best equip IEF with the tools and resources they need to most effectively solicit and steward key constituencies.
• Support fundraising and revenue tasks for the Foundation Relations team which includes but is not limited to process approvals for gift agreements, booking pledges, tracking grant deliverables, tracking the creation of GAUs and Fund transfers and annual renewal and endowed fund reporting.
• Embodies CHOP values of - Integrity, Compassion, Accountability, Respect, Excellence

Education Qualifications

• Bachelor's Degree Required

Experience Qualifications

• At least seven (7) years of related experience working with volunteers or high level donors Required
• Previous experience working with advisory boards, volunteers, and/or "VIPs" (top business, community, and philanthropic leaders, high net worth individuals, etc.) Required
• At least nine (9) years of related experience working with volunteers or high level donors Preferred

Skills and Abilities

• Advanced proficiency with customer relationship management software (Salesforce, Raiser's Edge) (Required proficiency)
• Advanced proficiency with office software (Microsoft Office) including word processing, notes, spreadsheet, presentation, collaboration and visual planning software (Word, OneNote, Excel, PowerPoint, Teams, Visio) (Required proficiency)
• Exceptional interpersonal skills to effectively build relationships that result in deep levels of engagement drive consensus. (Required proficiency)
• Innate commitment to teamwork, with a strong "donor-centric" and "customer-service" orientation (Required proficiency)
• Carry core value of long-term relationship building (Required proficiency)
• High degree of emotional intelligence, diplomacy, and self-awareness (Required proficiency)
• Strong communication skills, written and verbal (Required proficiency)
• Organizational and political agility; proven experience in managing large, complex organization(s) (Required proficiency)
• Highly collaborative and transparent with ability to make independent decisions (Required proficiency)
• Unquestionable ethics, integrity, and trust (Required proficiency)
• Able to successfully navigate a growing and complex enterprise (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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