Emerging Enterprise Account Executive

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

About Our Sales Team:

Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, Automotive and Federal Government industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America's 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world's top luxury car brands. As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.

As an Emerging Enterprise Account Executive you will primarily target new business opportunities within the assigned install base in your territory. Additionally, you will:

• Research target accounts and develop prospecting campaigns
• Dive deep in understanding their business and the potential for business alignment
• Go high and wide within enterprise organizations to understand the full scope of opportunity
• Own the entire customer journey with a deep understanding of account needs and growth trajectory
• Liaise between Medallia ecosystem and client stakeholders to nurture account health and drive towards renewals and growth opportunities.
• Engage with the sales ecosystem and Medallia Partners in support of sales opportunities
• Understand each Medallia product to effectively drive a high-level product demonstration
• Participate in internal team meetings to collaborate with the supporting ecosystem on opportunities, resolve customer issues, share best practices, and work with cross-functional teams
• Successfully manage both SMB accounts as well as low ACV accounts with a transactional management style

Minimum Qualifications

• 3+ years of SaaS or account management experience
• An outstanding track record of meeting and exceeding revenue targets in direct sales, customer success, and/or sales development (SDR/BDR)
• Proven top performer in a quota-carrying sales role

Preferred Qualifications

• Training in "solution", "customer-centric" or "challenger" selling
• Demonstrated experience creating opportunities
• Demonstrated experience identifying key decision makers and building relationships and champions
• Intellectual curiosity & growth mindset
• Understanding of customer and employee experience management
• Proven success in high-paced environments managing multiple projects simultaneously

Medallia is committed to equal pay and transparency. The annual base salary range for this position is $70,000 - $100,000. This position is commission-eligible. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, the candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative-action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

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