Sr. Global Hospitality Event Specialist

***This role requires a candidate that is willing to work onsite in Morrisville, NC or is willing to relocate to the area. This candidate will work a hybrid model with three days onsite and two days remote.***

Description:

• Premium Hospitality Strategy: Develop and implement a comprehensive hospitality strategy tailored to customers and partners, ensuring alignment with our brand values and partnership objectives.
• Event Coordination: Plan and coordinate all aspects of hospitality experiences including venue selections, catering, entertainment, and transportation to create memorable experiences.
• Customer / Partner Relationship Management: Build and maintain strong relationships with our guests, providing clear communications throughout, understanding their preferences and needs to deliver a personal touch to their overall experience.
• Budget Management: Manage budgets for hospitality programs, ensuring cost-effectiveness while maintaining quality and luxury standards.
• Feedback and Improvement: Gather feedback from customers and partners post-events to assess satisfaction and identify areas for improvement in future hospitality offerings.
• Collaboration: Work closely with Lenovo partners and agencies as well as Lenovo marketing, sales, and event management teams to ensure seamless execution of hospitality initiatives and alignment with overall business goals.
• Oversight: oversee event on-site execution, including set-up, staffing, guest logistics, stakeholder communications, vendor organization and problem-solving

Minimum Qualifications:

• Education: Bachelor's degree in hospitality management, business administration, or a related field.
• 5+ years of experience in hospitality management, with a focus on premium services or event planning.
• Proficiency in working with budgeting and financial management.
• Proven experience in managing high-profile events, preferably in sports, entertainment, art/cultural and/or e-sports/gaming properties.

Preferred Qualifications:

• Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clientele.
• Strong organizational skills and attention to detail.
• Driven hospitality professional with a history of creating unforgettable experiences.
• Must be flexible and willing to travel (multi-day, weekends and short-notice travel expected).