Utilization Management Resource Coordinator

Utilization Management

Full Time

82857BR

Job Summary

The UM Resource Coordinator communicates with review organizations, vendors, providers and other external customers to satisfy utilization management functions to ensure patient stays and services are authorized. The UM Resource Coordinator updates treatment authorizations, documents clinical denials (concurrent and retrospective) and processes review requests. The UM Resource Coordinator collaborates with all members of the care team and documents their activities within the patient record for review.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $29.05 - $53.50 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Health Utilization Management Department is part of the multidisciplinary team of expert clinicians and staff, who continually strive to provide proactive and patient centered access to care and resources along the healthcare continuum. The Utilization Management Department evaluates the efficiency, appropriateness and medical necessity of treatments, services, procedure and facilities provided to patients on a case-by-case basis.

Required Qualifications

• High School graduate or equivalent with a minimum of 2 years' applicable experience in healthcare as a Nursing Assist, Medical Assistant, Health Unit Coordinator, Patient Care Tech, Principle Admitting Worker or Case Management Assistant.
• Ability to use sound judgment in responding to issues and concerns.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
• Solid organizational skills and ability to multi-task with demanding timeframes.
• Working knowledge of common organization-specific and other computer application programs.
• Ability to use discretion and maintain confidentiality.
• Demonstrates ability to take direction from multiple team members.
• Self-directed with the ability to prioritize and adapt to a high-volume changing environment.
• Assertive and creative in problem solving while functioning as an active team member.
• Strong customer service skills to coordinate service delivery including attention to members/customers, sensitivity to concerns, proactive identification and resolution of issues to promote positive outcomes for members.
• Ability to type minimum 45 wpm using a QWERTY keyboard.
• Basic Knowledge of medical terminology
• Skilled in the operation of computers including strong working knowledge of Microsoft Outlook , Microsoft Word , and Microsoft Excel .

Preferred Qualifications

• Baccalaureate Degree in a health-related field

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

004263 ADMIN OFCR 2 CX

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

80%

Location

San Francisco, CA

Campus

Parnassus Heights (SF)

Work Style

Fully On-Site

Shift

Days, Variable

Shift Length

8 Hours

Additional Shift Details

Monday - Friday