Benefits Coordinator

Are you looking for a benefits position? Do you have call center experience? Do you want to help employees with benefit questions? If so, KGCCO is looking for you to be a Benefits Coordinator in our Tampa Call Center!

Kenific Group Call Center Operations (KGCCO) is a government contracting company and we operate a high-volume call center in Tampa, FL.

Job Summary:

The employee Benefits Coordinator (HR Generalist) position assists employees with benefits enrollment and questions, manages leave administration to include disability, Family Medical Leave and requests for accommodations, maintains employee database and files, and ensures compliance with required benefit notices.

Duties and Responsibilities

• Manage various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.

• Manage leave administration for high-volume call center to include disability, Family Medical Leave and personal leave.

• Manage the employee accommodation process.

• Conduct benefits orientations and explain benefits self-enrollment system.

• Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.

• Coordinate workers' compensation claims with third-party administrator. Follow up on claims.

• Assist HR manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.

• Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices.

• Prepare and maintain biweekly employee reports, new-hire and absentee reports. Assist HR manager in completing benefits reporting requirements.

• Other duties as assigned.

Required Skills and Abilities

• Knowledge of employee benefits and applicable laws. Knowledge of Service Contract Act Benefit Administration is a plus but not required.

• Knowledge of the Americans with Disability Act and the Pregnant Workers' Fairness Act is a plus but not required.

• Knowledge of workers' compensation law in the state of Florida is plus but not required.

• Experience with employee leave administration and the accommodation process.

• Experience with employee relations to include onboarding and offboarding.

• Excellent written and verbal communication skills.

• Excellent organizational and time management skills.

• Proficient with Microsoft Office Suite including Outlook, Word, Excel and PowerPoint.

• Ability to speak Spanish preferred but not required.

• Experience working in an ATS and benefit administration platforms.

Education and Experience

• High school diploma or GED and three years of experience in employee benefits administration.

• PHR, SHRM-CP or SHRM-SCP and CEBS professional designations preferred but not required.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at a time.

Location

• Position is onsite at our Tampa Call Center, located at 5701 E Hillsborough Avenue, Tampa, Florida.

Background Check Process

• You must be able to pass a standard background check, including criminal and credit checks.

We are proud to offer our employees a quality compensation and benefits package.

The Kenific Group is an Equal Employment Opportunity Employer

The Kenific Group is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Equal opportunity legal notices can be viewed on the following PDF:Know Your Rights: Workplace Discrimination is Illegal. You may also view the OFCCP'sPay Transparency Nondiscrimination Provision.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team atKGCCOrecruiting@kenificgroup.com or by phone (571) 363-4020.

This company uses E-Verify to confirm each employee's work authorization. For more information, click hereE-Verify Participation Poster..