Building Services Coordinator - SBS & Controls

At MacDonald-Miller Facility Solutions ("MacMiller") we make buildings work better. As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1400 employees across 12 offices, there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers' expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

• New construction - Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices
• Special projects - Retrofits and mechanical repairs for existing buildings for new efficiencies
• Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
• Building Controls - Control systems, fault detection, energy services and remote monitoring

People love to work at MacDonald-Miller, and it's because we all share the same Core Culture Values:

• Collaboration - Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
• Dedication - We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
• Safety - Everyone deserves a safe workplace. Safety is more than hardhats and boots, it's an attitude and the environment we create. Every day, everyone goes home to their families.
• Community - We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
• Innovation - We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
• Fun! - Take the work seriously, but never take ourselves too seriously. It's possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Building Services Coordinator - SBS & Controls: This is where you come in.

We're seeking a Building Services Coordinator - SBS & Controls to play a pivotal role in supporting MacDonald-Miller's Building Services sales teams, with a focus on the Controls and Smart Building Services divisions. This role requires a strong commitment to serving both internal and external customers, coupled with a comprehensive understanding of the service department's operations. By leveraging this knowledge, the Coordinator will drive operational efficiencies, enhance sales performance, and resolve challenges independently and collaboratively across departments.

In recognition of your success in achieving ambitious goals, you'll gain greater ownership of responsibilities, extensive opportunities for professional growth, and an unprecedented level of autonomy.

Top deliverables in the first year to be a hero:

• Deliver on Deadlines: Consistently meet all reporting and sales document request deadlines.
• Develop and Streamline Processes: Create, update, and share standard operating procedures aligned with SBS and Controls sales strategies as needed.
• Proposal Management: Oversee the organization, maintenance, and distribution of SBS and Controls proposal template files.
• RFP Support: Facilitate the intake and response process for Service Sales RFPs, ensuring timely and accurate submissions.
• SBS Intake Documentation: Collect and process all SBS intake documentation efficiently and accurately.
• Job Log Coordination: Manage and update the job log, ensuring seamless coordination of write-ups and the closeout process.
• Administrative Excellence: Provide administrative support, including CRM management, SharePoint site maintenance, and proactive development of customer-facing materials such as the Building Services organizational chart, resume files, and other essential documents.

The Building Services Coordinator - SBS & Controls reports directly to Natalie Crump, Sales Operations Manager, and is part of a collaborative team driving various projects and initiatives to support our growing business. This high-impact role offers broad visibility and involves interaction with employees across all levels and functions of the organization.

Your Background: What kind of person will thrive in this role?

You should have...

• At least four years of prior administrative experience.
• Proficiency in Adobe Acrobat and Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Exceptional verbal and written communication skills, along with strong analytical, interpersonal, and active listening abilities.
• A proven ability to thrive under pressure in fast-paced, deadline-driven environments while remaining calm and effective.
• Outstanding organizational skills, meticulous attention to detail, and the ability to manage multiple priorities simultaneously.

And everyone you work with should describe you as...

• Skilled at collaborating with diverse personalities while working with minimal supervision.
• Known for your positive, "no problem" service-oriented attitude.
• Reliable in setting goals, meeting deadlines, and adapting to evolving responsibilities.
• Equally effective working independently or as part of a team.

And you should be motivated by...

• Taking initiative and empowering yourself to learn and solve problems independently - this role isn't for those who need constant guidance or micromanagement.
• Thriving in a lean, results-driven environment where you're encouraged to take on greater responsibilities, achieve more, and continuously grow year over year.
• Enjoying a workplace that values transparency, embraces innovation, and fosters a supportive, family-like atmosphere while still having fun along the way.

Compensation: $25/hour to $35/hour

• MacDonald-Miller Facility Solutions presently provides employee coverage for:
• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

Where you will work

Our Seattle HQ office (17930 International Blvd, SeaTac, WA 98188) has easy access to the SeaTac International Airport, ample secured parking, and newly renovated office facilities - not to mention great views! Neighborhood amenities include an onsite deli, restaurants, and convenient freeway/airport access.

Interested in learning more?

If you're ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.