Financial Aid Specialist

Financial Aid

The primary purpose of UNCSA's Office of Student Financial Aid is to support the enrollment of prospective and current students through a full range of financial aid programs and services. Recognizing that not all students have the financial resources to meet their educational costs, the financial aid program exists so that students who qualify for admission are given a financial opportunity to attend the School. The functions of the Office of Student Financial Aid are accomplished through counseling individual students and families on all aspects of financial aid, and completing all processes necessary to deliver federal, state, institutional and private aid, from application through disbursement and reporting, in compliance with Federal and State regulations and Institutional policies.

Monday - Friday, 8 am to 5 pm

Communications and Student Service: Use extensive knowledge of complex financial aid programs, policies, processes, procedures, and Federal and State regulations to provide prompt, courteous service and accurate information regarding various steps and phases of the Financial Aid process, to students, parents and UNCSA staff.

Federal Work Study Management: Coordinate an intricate array of processes, forms and communications between Federal Work Study students, Federal Work Study supervisors, Human Resources, Payroll, and Information Technology, to manage the Federal Work Study Program.

Institutional Scholarship Coordination: Coordinate multiple processes and communications between the art schools, Student Accounts, and the Office of Student Financial Aid, for the oversight and integrity of institutional merit scholarships. Manage special scholarship projects.

Financial Aid Requirements Control: Facilitate completion of specific financial aid documents and requirements including federal verification, entrance and exit loan counseling, and appeals, through tracking and communication.

Pre-claims and Default Management: Communicate with former students in delinquent status on their student loans to remind them of their loan repayment responsibilities and inform them about various tools and options to help them guard against defaulting on their student loans. Maintain well-defined system of tracking delinquent students and "pre-claims" correspondence, as well as a written default management plan.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Bachelor's degree OR equivalent combination of knowledge, skills and abilities obtained through training and experience.
One to five years of work experience in a college or university Financial Aid Office.

This position requires excellent communication skills and the ability to develop and maintain effective working relationships and function in a team environment. The ability to identify and understand student needs and communicate complex financial aid issues is crucial.

The skill to compile and analyze complex data and have an aptitude for working with numbers and calculations is critical.

The capacity to analyze and synthesize a multitude of federal, state, and institutional regulations and policies and apply them across multiple work responsibilities is required. In support of student enrollment and retention, the ability to coordinate and manage a broad scope of financial aid responsibilities and prioritize workload is essential.

Experience with Microsoft Office software (Word, Excel, Publisher) and web-based applications is necessary. Working knowledge of Ellucian Banner ERP System (Financial Aid, Student and/or Finance modules) is highly valuable. Financial Aid work experience is strongly preferred.

This is an EHRA non-faculty position. PLEASE NOTE: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resumes WILL NOT be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations WILL result in your application being rejected for the vacancy and you will not be considered for the position. Other materials may be requested at a later time. Applications will be treated confidentially until the final stages of the search process. Salary will be commensurate with experience.

The University of North Carolina School of the Arts is an equal opportunity and affirmative action employer and all qualified applicants are welcome to apply without regard to age, color, disability, gender, gender identity, gender expression, genetic information, national origin, race, religion, sex, sexual orientation, National Guard, or veteran status.

EEO Contact Information
Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu