Product Director, Carrier Engagement

About DAT

DATis an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Missouri, and Bangalore, India. For additional information, seewww.DAT.com/company

Job Application Deadline: 01/27/2025

How You'll Find Success

A great product manager sits at the intersection of business, technology, and design. You'll be customer-obsessed, strategic, detail-oriented, and highly creative driving with the following primary responsibilities:

• Have a "CEO Mindset" and own the product strategy
• Build and maintain the business case for products, including market opportunity models, user personas, and top use cases
• Manage the entire product development lifecycle
• Partner with segment leaders and product marketing to influence a company-wide go-to-market plan.
• Assist Marketing team in the go-to-market planning and execution, and messaging and positioning
• Participate in specific sales opportunities (customer demos, roadmap alignment meetings, marketing events etc.)
• Partners with Sales to uncover best-practices, pain points, and training needs to maximize the growth and financial performance of the product.
• Build and improve processes for collecting customer feedback, building requirements, and maintaining long-term roadmap
• Participate in the business development and partnership building activities (demos for potential partners, roadmap alignments)
• Collaborate with other groups within the company to orchestrate successful product outcomes including: iQ teams, Data Science, Engineering, Program Management, TPMs, , Support, Customer Success, and Product Marketing
• A self-starter and proactive. Continually updates their perception of pain points, personas, customer goals and product expectations.
• Knows our strengths and weaknesses relative to competitors in the space and proactively positions our offering toward the best possible market niche(s) in the landscape. Stays up to date with industry publications.
• Demonstrates command and control of the product set through creating and delivering internal and external presentations. Comfortable doing so at the executive level.
• Innovative with aptitude to understand innovative technology and its real-world applications
• Strong management skills, including problem solving, decision making, planning, meeting management, and delegation
• 10+ years of product management experience
• Assigning Product Team clear quarterly objectives, spelling out the problems they are being asked to solve for the business.
• Hiring the right Product Management talent, ensuring they have the necessary skills and experience to contribute to the team effectively
• Continuous development of their team members, offering coaching, mentoring, and opportunities for growth.
• Builds a healthy, inclusive, and high-performing team culture. They encourage collaboration, open communication, and trust within their team.
• Assigning the Product Team clear quarterly objectives, defining the problems to solve, the desired outcomes, and how success will be measured, while ensuring alignment with business goals and customer needs.

How You'll Grow

• Lead high-impact projects that shape the direction of the Trust & Safety program at DAT.
• Gain deeper insights into market trends and customer needs, influencing product strategy.
• Enhance strategic thinking and decision-making capabilities through data-driven initiatives.
• Participate in high-level strategic discussions, influencing the overall direction of the Product vertical.

Things You'll Do

• Product Strategy: This is an amazing opportunity for a self-driven and ridiculously smart person to have a major impact helping thousands of customers.
• Product Definition and Execution: Favor execution via experimentation way more than strategic pontifications.
• Team Leadership and Cross-Functional Excellence: Create collaborative environments where the full diversity of styles and perspectives are heard and involved, as well as clearly setting expectations with collaborators and executive stakeholders to get stuff done.
• Process Optimization: Champion agile product development processes, encouraging a fail-fast mentality and continuous improvement to enhance team efficiency, deliver products more quickly, and respond dynamically to changing market conditions.
• Market Awareness and Competitive Analysis: Conduct regular market assessments to stay ahead of industry trends and competitor actions, integrating relevant findings into product strategy to ensure the product remains innovative and well-positioned.

What We're Looking For On Your Resume

• 10+ years in product management with successful product launches
• Proven ability to lead and mentor large, diverse teams
• Skilled in developing and implementing strategic product roadmaps based on outcomes, not output
• Proficient in market analysis and identifying customer needs
• Strong understanding of technology and effective collaboration with engineering teams
• Data-driven: Robust analytical skills and experience using data to build insights and inform decisions on what problems to solve next
• Problem solving: Innovative with a proactive approach to complex problems
• Able to thrive in fast-paced, changing environments
• Prioritizes customer satisfaction and user experience
• Track record of driving product innovation

What You Should Know About This Team

• Leadership role overseeing all product functions for our Trust & Safety priority at DAT
• Leads a cross-functional team ("pod") to define product roadmaps, set priorities, and raise awareness on pivots
• High influence on both product and strategy, shaping the future direction of the Carrier Management Suite offerings (Trust & Safety).
• Focused on working across product organizations to understand synergies, and unlock opportunities.

Why DAT?
DAT is an award winning employer of choice.

For starters, we have a hybrid work environment, but we also know what makes a great workplace. We have a time-tested and resolute set of operating values predicated on integrity, mutual respect, open communication, and executing with excellence. These values inform our strategic vision as much as any one of our products does. We've been an employer of choice in the Portland metropolitan area for four decades, and within one year of opening our Denver office, DAT was #26 on Built In Colorado's 100 Best Places to Work In Colorado.

• Medical, Dental, Vision, Life, and AD&D insurance
• Parental Leave
• Up to 20 days of paid time off starting in year one
• An additional 10 holidays of paid time off per calendar year
• 401k matching (immediately vested)
• Employee Stock Purchase Plan
• Short- and Long-term disability sick leave
• Flexible Spending Accounts
• Health Savings Accounts
• Tuition Reimbursement Program
• Employee Assistance Program
• Additional programs - Employee Referral, Internal Recognition, and Wellness
• Free TriMet transit pass (Beaverton Office)
• Competitive salary and benefits package
• Work on impactful projects in a cutting-edge environment
• Collaborative and supportive team culture
• Opportunity to make a real difference in the trucking industry
• Employee Resource Groups

This position is not eligible for Visa sponsorship.

For Colorado-based candidates, in compliance with Colorado's Equal Pay for Equal Work Act, theminimum salary for this role is $195,000.00 + benefits. The maximum compensation for this role can vary significantly depending on your job-related skills and experience. DAT considers factors such as scope and responsibilities of the position, candidate's work experience, education and training, core skills, internal equity, and market and business elements when extending an offer.

DAT embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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