Lead Analyst - Compliance

National Grid is hiring a Lead Analyst - Compliance for our Customer Program Assurance in the following locations: Syracuse NY, Albany NY, Brooklyn NY, Melville NY, or Hicksville, NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

The Lead Analyst is responsible to implement a compliance and risk management framework and ensure ongoing compliance with regulators for UNY, DNY and MA.

• Setup and maintain requirements
• Support Control & Compliance Annual Testing: Revenue tests, surcharge exception reports/monitoring, encumbered lines, research
• Serve as a resource for CCPS Policy and Support to evaluate training and performance support needs and design
• Serve as a liaison between CCPS and Compliance & Controls
• Work with the internal team and consulting partners to define metrics and performance goals.
• Drive means for tracking performance of Customer Team pertaining to implementation plan to actual tracking and compliance to process standards
• Participate in transitioning the requirements and use cases to the business and ensure a clear and complete understanding of the requirements.
• Develop tools and/or identify and implement process changes to improve CCPS and Connections tasks/requirements efficiency, productivity and overall business performance.
• Actively participate and lead discussions and activities during process workshops and meetings
• Participate and perform mapping exercises to identify as-is and to-be process flows impacted by regulatory and organizational changes.
• Support implementation of user-training activities
• Assist in production of presentation materials for internal and external meetings and rate case filings.

• A Bachelor's degree required
• 5+ years of related professional experience
• Proficient in relevant software and tools including Microsoft Office suite (Excel, Access, SharePoint, PowerPoint, Word)
• Experience in company systems (BI, Power BI, SAP GUI, STORMS, GIS, CSS and PowerPlant)
• Lean/Six Sigma certifications, or similar experience/knowledge of standard process tools and techniques preferred
• Knowledge and understanding of National Grid's regulatory tariffs and policies, specifically related to CIAC (Contribution in Aid of Constructions)
• Ability to think across different processes and provide innovative solutions

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