Operations Mail Coordinator

Capital Bank MD
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Virginia, Reston
10700 Parkridge Boulevard (Show on map)
Dec 17, 2024
Description About Us Capital Bank N.A. is headquartered in Maryland, serving our communities since 1999. We offer commercial and consumer banking services to clients in the DC metro area, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. OpenSky, a division of Capital Bank, NA, is an issuer of secured credit cards. We provide an entry-level credit product for consumers with a need to build or establish a credit history. The business is going through a phase of investment and rapid growth. OpenSky is a dynamic and entrepreneurial environment where you are limited only by your imagination. Come join a bank where our employees thrive and are engaged in meaningful work. For four years, American Banker named Capital Bank one of the "Best Banks to Work For" in the U.S. Position Responsibilities Coordinate the daily operations of mail inventory (pick-up, sorting, organizing, distributing) Respond timely following bank policy to comply with subpoenas. Perform account research in response to questions, problems, or litigation. Provide appropriate level of details based on need and audience. Handle a variety of routine and non-routine functions to support various OpenSky areas and/or vendors. Assist with e-Oscar credit disputes and block notifications as necessary. Monitor credit card plastic inventory and coordinate reorders as needed. Perform additional duties as assigned. Minimum Education & Experience High school diploma or GED Valid Driver's License and car Must be insured at all times Technical Knowledge and Skills Self-driven and detail oriented Experience with prioritization of competing tasks Excellent written and verbal communication and interpersonal skills Ability to work successfully with wide variety of people in a team environment Ability to solve problems and use sound judgement Proficient with the Microsoft Office suite of products (Excel, Word, PowerPoint, etc.) Other Ability to travel as needed. Working Arrangements This is a hybrid role expected to work in office Monday, Tuesday, Thursday, and Friday. You will be able to work remotely on Wednesday. Compensation: Base Salary Range: $18.71 - $25.26 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)